Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager
Olyvia Blackwell

Olyvia Blackwell

Clayton,NC

Summary

Proven to enhance office efficiency and client satisfaction at National Heritage Academy through exceptional organization skills and a commitment to superior customer service. Excelled in roles requiring the ability to handle multiple tasks simultaneously and meet tight deadlines. Increased office productivity by implementing effective document control and fostering strong client relations.

Overview

1
1
Certification

Work History

Receptionist

Carolina Ranch Animal Hospital & Resort
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.

Paraprofessional

National Heritage Academy
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
  • Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
  • Administered tests and assessments to evaluate student progress and performance.
  • Monitored student safety during school outings, ensuring secure learning environment.
  • Supported teachers in grading assignments, ensuring timely feedback for students.
  • Engaged with students during extracurricular activities, supporting their interests beyond classroom.
  • Enhanced student engagement by implementing interactive learning activities.
  • Assisted in administration of standardized tests, facilitating smooth testing process.

Kennel Assistant

Carolina Ranch Animal Hospital & Resort
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
  • Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
  • Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.

Substitute Teacher

National Heritage Academy
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Receptionist

European Touch of Beauty
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

•assisted with stocking supplies for upcoming clients as well as products on shelves

• operated the sauna

Front Office Assistant

National Heritage Academy
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Clayton Highschool
06.2023

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Scheduling appointments
  • Data inputting
  • Office Administration
  • File Management
  • Administrative Support
  • Mail handling
  • Professional Demeanor
  • Documentation And Reporting
  • Tech-Savvy
  • Document Control
  • Mail distribution
  • Security awareness
  • Technical Support
  • Office equipment operations
  • Spreadsheet tracking
  • Customer Service
  • Attention to Detail
  • Problem-Solving
  • Punctual and Reliable
  • Microsoft Office
  • Payment Processing
  • Team Collaboration
  • Relationship Building
  • Conflict Resolution
  • Documentation
  • Basic Math
  • Word Processing
  • Office Equipment Maintenance
  • Equipment Troubleshooting
  • Digital File Transmission
  • Intuit QuickBooks

Certification

Work keys- I scored two fives and a four

Timeline

Receptionist

Carolina Ranch Animal Hospital & Resort

Paraprofessional

National Heritage Academy

Kennel Assistant

Carolina Ranch Animal Hospital & Resort

Substitute Teacher

National Heritage Academy

Receptionist

European Touch of Beauty

Front Office Assistant

National Heritage Academy

Clayton Highschool
Olyvia Blackwell