Olyvia Honeycutt
Bloomington,IN
Summary
Hardworking individual skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with 4 years of retail industry experience. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of inventory management and customer's needs and expectations and training in customer relations. Motivated to learn, grow and excel.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Barnes And Noble College
Bloomington, IN
10.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
ECommerce Clerk
Kroger
Bloomington, IN
09.2018 - 10.2021
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Answered questions about store policies and concerns to support positive customer experiences.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Grocery Bagger
Kroger
Bloomington, IN
09.2017 - 09.2018
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Retrieved items for customers and verified prices.
- Collected carts from parking lot and designated return locations.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Checked aisles and store areas for spills or stock issue and made quick clean-up.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
Education
No Degree - Biology
Ivy Tech Community College of Indiana
Bloomington, INHigh School Diploma -
Bloomington High School North
Bloomington, IN06.2019
Skills
- Point of Sale Knowledge
- Quality Management
- Customer service
- Proficient in business systems
- Telephone etiquette
- Order fulfillment
- Conflict resolution
- Microsoft Office
- Graphic design software
- Verbal and written communication
- Supervision
Timeline
Assistant Manager
Barnes And Noble College
10.2021 - Current
ECommerce Clerk
Kroger
09.2018 - 10.2021
Grocery Bagger
Kroger
09.2017 - 09.2018
No Degree - Biology
Ivy Tech Community College of Indiana
High School Diploma -
Bloomington High School North
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