Olyvia Zaragoza

- As a visual merchandiser I use different merchandising strategies in order to display Free People product in exciting ways that align with the vision of the brand.

- analyze our business to create layouts that will enhance customer engagement with our product.

- Monitored and replenished display inventory and restructured according to available stock.

- Assisted with team responsibilities by managing cash registers, and product merchandising.

- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

- Worked to create a welcoming and fun atmosphere for our staff

- Helped mentor other sales associates by training them on the best customer service practices and other store operations.

- Responsible for bringing in 20% of the store sales and maintained top sales associate in California for 5 months

- Managed returns, exchanges and refunds in accordance with store policy.

- Built relationships with customers to encourage repeat business.

- Helped customers locate products and checked store system for merchandise at other sites.

- Answered customer questions about sizing, accessories, and merchandise care.

- Provided positive first impressions to welcome existing, new, and potential customers.