Omaari Jacob
Jacksonville,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Elevation Lounge. Proven ability to enhance guest experiences through effective communication and rapid order accuracy. Recognized for maximizing table turnover and maintaining high standards in food safety and quality control in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Server
Elevation Lounge
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
Server
Crabcake Factory
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Q-Ball
Line Cook
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Prep Cook
Ruth Chris Steakhouse
10.2024 - 03.2025
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Prepping for high volume. Experience using all kitchen equipment
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Hospitality service expertise
- Professional appearance
- Safe food handling
- High volume dining
- Order accuracy
- Food safety practices
- Quality control
- Supply restocking
- Task prioritization
- Food station setup
- Shift management
- Calm demeanor
Timeline
Prep Cook
Ruth Chris Steakhouse
10.2024 - 03.2025
Server
Elevation Lounge
Server
Crabcake Factory
Q-Ball
Line Cook
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