Omahira De Jesus Bravo
New York,NY
Summary
Team Leader experienced in directing activities in competitive setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Zales The Diamond Store
06.2017 - 10.2023
- Resolved problems promptly.
- Supervise work of 10 employees in store, ensuring standards are being met.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule.
- Held monthly team meetings to go over YTD sales and monthly sales also discussed any future improvements.
- Oversee placement and display of merchandise and store collateral material ensuring that it is displayed to standard and promotional plan.
- Unpacked and examined incoming shipments and recorded any overages , shortages and damaged items
Front Desk Receptionist
ENT And Allergy Associates
09.2018 - 03.2022
- Greeted guests with warm welcomes while managing check-in process.
- Answered multi-line phone system to respond to inquiries about services we offer and scheduling them for any future appointments.
- Resolved any customer related issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Tracked both incoming and outgoing files and emails and maintain accurate records for potential discrepancies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Teaching Assistant
Inwood Service Academy
01.2016 - 01.2017
- Assisted teachers with classroom management and keeping children engaged with lesson
- Partnered with teacher to plan and implement lessons following school's curriculum as well as help them with after school work.
- Assisted with hands-on activities such as games and reading groups to help them cultivate comfortable forms of engaging.
- Supported classroom activities, tutoring, and reviewing work from students.
Education
Associate of Science - Liberal Arts And Sciences
NYC College Of Technology
Brooklyn, NY01.2018
Skills
- Data Research and Analysis
- Computer Proficiency
- Visitor and Customer Relations
- Data Entry and Database Software
- Bilingual
- Leadership experience
- Adaptability
Languages
Spanish
English
Timeline
Front Desk Receptionist
ENT And Allergy Associates
09.2018 - 03.2022
Assistant General Manager
Zales The Diamond Store
06.2017 - 10.2023
Teaching Assistant
Inwood Service Academy
01.2016 - 01.2017
Associate of Science - Liberal Arts And Sciences
NYC College Of Technology
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