I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Overview
3
3
years of professional experience
Work History
Chiropractor Assistant
Health For Life Spine & Disc Center
10.2023 - Current
Enhanced patient comfort by attentively addressing concerns and providing clear explanations of treatment plans.
Streamlined office operations for improved efficiency by maintaining accurate patient records and scheduling appointments.
Assisted chiropractors with diagnostic tests, contributing to the development of effective treatment strategies.
Provided exceptional customer service, resulting in increased patient satisfaction and retention rates.
Ensured a clean and sanitary environment by implementing strict hygiene protocols and maintaining equipment cleanliness.
Supported patients during treatments by properly positioning them for optimal results.
Monitored patient progress throughout treatments, reporting any concerns or improvements to the supervising chiropractor promptly.
Aided in developing comprehensive rehabilitation programs for patients recovering from injuries, resulting in quicker healing and return to daily activities.
Dental Assistant
Canyon Dental Group, Bart & Jared Wolthuis Dds
01.2023 - 04.2023
Enhanced patient comfort by providing gentle and thorough dental cleanings.
Streamlined appointment scheduling for increased efficiency and reduced wait times.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Call Center Operator
AvantGuard
08.2022 - 11.2022
Enhanced customer satisfaction by efficiently handling high call volumes and promptly addressing inquiries.
Reduced average call time for improved efficiency through active listening and clear communication skills.
Achieved a high first-call resolution rate by quickly identifying issues and providing appropriate solutions.
Streamlined operations with consistent adherence to company policies and procedures related to call center tasks.
Maintained accurate records of customer interactions, ensuring efficient follow-up and resolution of outstanding issues.
Proactively identified opportunities for process improvements within the call center, leading to enhanced operational efficiencies.
Assisted customers by answering questions and responding to inquiries.
Assistant Lacrosse Coach
Weber School District
02.2022 - 05.2022
Enhanced team performance by developing and implementing targeted training programs.
Assisted head coach in planning and executing practice sessions, resulting in improved teamwork and skill development.
Provided individual coaching to players, helping them refine their skills and reach their full potential.
Contributed to the development of game strategies, leading to increased win rates for the team.
Fostered a positive team environment by promoting sportsmanship, teamwork, and respect among players.
Supported student-athletes with academic guidance, ensuring they maintained eligibility requirements and achieved success both on and off the field.
Receptionist
Carlson Injury Law, LLC
08.2020 - 01.2022
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Entered data in Microsoft software to keep records of clients information.
Maintained financial records to verify timely clearance of credit and debit activities.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Coordinated and communicated with clients to gather pertinent information.
Education
No Degree -
Roma High School
Roma, TX
06.2021
High School Diploma -
Syracuse High School
Syracuse, UT
06.2021
Skills
Business operations understanding
Multi-line telephone skills
Organization and efficiency
Document control
Office equipment operations
Recordkeeping and bookkeeping
Stress Management Techniques
Customer Service Excellence
Empathy and Compassion
Detail-Oriented Focus
Problem Solving Prowess
Time Management Abilities
Teamwork and Collaboration
Volunteering
Volunteered in multiple Veteran homes as a JROTC alum from the year 2018 to 2019
Volunteered as a Teacher Assistant at Venture Academy in April 2022 to May 2022
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Chiropractor Assistant
Health For Life Spine & Disc Center
10.2023 - Current
Dental Assistant
Canyon Dental Group, Bart & Jared Wolthuis Dds
01.2023 - 04.2023
Call Center Operator
AvantGuard
08.2022 - 11.2022
Assistant Lacrosse Coach
Weber School District
02.2022 - 05.2022
Receptionist
Carlson Injury Law, LLC
08.2020 - 01.2022
No Degree -
Roma High School
High School Diploma -
Syracuse High School
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