Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omaira Reyes

Orlando,FL

Summary

Dynamic and detail-oriented Medical Receptionist with a proven track record at Advent Health Primary Care, adept in patient registration and HIPAA compliance. Excelled in reducing no-shows through effective reminder systems, enhancing patient-staff coordination. Skilled in Microsoft Office and maintaining patient confidentiality, demonstrating both technical proficiency and exceptional communication abilities.

Overview

23
23
years of professional experience

Work History

Mark Down Sales Associates

Burlington Coat Factory Outlet
10.2010 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.

Medical Receptionist

Advent Health Primary Care
04.2002 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.

Education

Associate of Science - Travel & Tourism

Emory College
01-1990

GED -

Adults Academy
Bayamon PR
06-1988

Skills

  • Appointment scheduling
  • Patient registration
  • Microsoft office
  • HIPAA compliance
  • Insurance verification
  • Payment collection
  • Reminder calls
  • Medical billing
  • Electronic medical records
  • EMR / EHR
  • Co-payment collection
  • Record processing
  • Patient callbacks
  • Data entry
  • Medical records maintenance
  • CPR certified

Languages

Spanish
Native or Bilingual

Timeline

Mark Down Sales Associates

Burlington Coat Factory Outlet
10.2010 - Current

Medical Receptionist

Advent Health Primary Care
04.2002 - Current

Associate of Science - Travel & Tourism

Emory College

GED -

Adults Academy

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Omaira Reyes