OMAR ABDALRAMAN
Doha,Qatar
Summary
Accomplished Project Operation Manager with a proven track record in my last 8 years excelling in operations management and strategic planning. Expert in fostering customer relationships and staff development, I significantly enhanced service standards and operational efficiency. Skilled in business development and project management, my leadership ensured the successful execution of high-impact advertising strategies and company events. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
16
16
years of professional experience
Work History
Project Operation Manger
Blueray Advertisement W.L.L
2019.01 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Coordinated Seamless Operations: Managed smooth operations across advertising, customer service, procurement, logistics, and store management to ensure cohesive and efficient workflows.
- Developed Advertising Strategies: Designed and implemented advertising strategies in collaboration with clients and agencies, focusing on project goals, budget adherence, and timely execution.
- Enhanced Customer Service Standards: Improved customer service quality by introducing high-standard services that effectively highlighted the company's offerings.
- Ensured Procurement Excellence: Directed procurement processes to guarantee the quality and cost-effectiveness of globally sourced materials.
- Conducted International Material Inspection: Managed the inspection of international materials to ensure they met quality and regulatory standards.
- Executed Projects from Start to Finish: Oversaw project execution, working closely with clients to meet requirements and manage efficient inspections.
- Successfully Marketed Retail Products: Led the marketing of retail products in the Qatar market, including the preparation and management of tender requirements.
- Supervised Store Operations: Oversaw operations for multiple stores, including food and beverage and fashion outlets.
- Managed Company Factories: Supervised the operations of the company's factories, including staff management and overseeing daily schedules to ensure optimal productivity.
- Streamlined Shipping Processes: Enhanced shipping efficiency by preparing and managing all necessary shipment documentation.
- Promoted Team Skill Development: Fostered team growth by emphasizing best business practices, skill development, and maintaining a safe work environment.
- Executed Company Events: Planned and executed company events, ensuring alignment with organizational goals and successful outcomes.
- Accomplished multiple tasks within established timeframes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Logistic Department Coordinator
Hemaya Security Services
2009.01 - 2018.12
- Fleet and Security Management: Managed a large fleet of vehicles and security personnel, ensuring compliance with company policies and Qatari laws.
- Procurement Coordination: Collaborated with procurement department to efficiently manage stock levels and handle purchases and supplies.
- Staff Management: Worked with HR to address and resolve staff-related issues, including incidents, policy violations, and onboarding of new employees.
- Budget Implementation: Developed and managed annual budget for accommodations and transportation department.
- Operational Execution: Oversaw daily operations, including accommodations maintenance, coordinating with Scheduling Coordinator and dispatchers to ensure smooth logistics.
- Contract Management: Managed all contracts, ensuring compliance with terms and effective partnerships with contractors.
- Telematics Expertise: Leveraged smart bus telematics systems to quickly resolve vehicle issues in collaboration with the Engineering team.
- Event Coordination: Planned and led all company events, ensuring successful execution and alignment with organizational objectives.
- KPI Achievement: Achieved key performance indicators (KPIs) through strategic planning and effective collaboration with the transport depot team.
Education
BBA - Business Administration
University of Sudan Academic Affairs Secretariat,
KRT 01.2017
Skills
- Policy Implementation
- Financial Management
- Expense Tracking
- Staff Development
- Strategic Planning
- Business Development
- Contract Management
- Operations Management
- Business Administration
- Project Management
- Customer Relationship Management (CRM)
- Staff Management
- Reputation Management
- Media Relations
- Creative Direction
Event Planning
Achievements
Doha Metro - RKH Qitarat:
Project Manger : Took direct responsibility for leading the team in the design and installation of internal and external wayfinding signs and branding across 37 stations for the Doha Metro project. Successfully completed the project on time and according to client requirements.
Ministry of Public Health - Qatar:
Project Manger : Led the team in manufacturing and implementing wayfinding signs and branding for various facilities within the Ministry of Public Health. Successfully completed the project according to client needs and deadlines, contributing to improved access to health services.
QNB Bank:
Project Manger: Oversaw the implementation of wayfinding signs and branding solutions for QNB Bank. Managed the team to ensure the project was completed on schedule and met client expectations.
ALMUFTAH GROUP:
Project Manger: Supervised the design and implementation of branding and signage for three different projects. Led the team to achieve project goals successfully, meeting client requirements and deadlines, and enhancing brand visibility.
Alfardan:
Effective Oversight: Led the development and implementation of branding and signage solutions for multiple projects. Ensured the team delivered results in line with client needs and within the specified timeline, enhancing the overall brand image.
TEYSEER Group :
project manger : Supervised the execution of wayfinding signs and branding, leading the team to improve the visual and functional aspects of their facilities. Achieved project objectives on time and according to client requirements.
Qatar Airways:
Strategic Leadership: Directed the branding initiative for Qatar Airways, overseeing the team to ensure the successful implementation of brand strategies. Enhanced global brand recognition and customer experience in line with client needs.
HSPC Bank:
Comprehensive Supervision: Managed the team for the execution of signage and branding projects, including maintenance contracts. Ensured all projects were completed according to client requirements and timelines, maintaining brand consistency.
DERWIND:
Effective Management: Directed the design and installation of wayfinding signs and branding, leading the team to meet client requirements and enhance brand presence. Completed the project within the agreed timeline.
SAMRYA QATAR:
project manger : Oversaw the execution of signage and branding for a full hotel project. Led the team to deliver clear, stylish, and functional design elements, meeting client needs and deadlines, and improving guest experience.
ELAN Event:
Project Coordinator: Oversaw evacuation and installation operations for major events, leading the team to ensure safety and effective organization according to client requirements for two consecutive years (2022-2023). Projects included celebrations at the Qatar Racing & Equestrian Club, Al Amir Sword events , 2024 World Aquatics Championships Sport , 2022 FIFA World Cup.
Qatar Rail - Lusail Tram:
project manger : Managed the change and replacement of wayfinding signage for 25 Lusail tram stations. Led the team to improve transit navigation and update branding elements, meeting client specifications and project deadlines.
Hamad International Airport:
Expansion Leadership: Led the team in executing branding orders for the expansion of Hamad International Airport. Successfully completed the project in line with new facilities and client requirements, enhancing airport identity.
Qatar Racing & Equestrian Club:
Strategic Implementation: Directed the execution of signage and branding for events, leading the team to improve visual communication and brand presence during high-profile racing and equestrian events according to client needs.
Languages
English, Arabic
Native language
Timeline
Project Operation Manger
Blueray Advertisement W.L.L
2019.01 - Current
Logistic Department Coordinator
Hemaya Security Services
2009.01 - 2018.12
BBA - Business Administration
University of Sudan Academic Affairs Secretariat,
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