OMAR AGUDELO
Rockville Centre,NY
Summary
Dynamic Systems Engineer with a proven track record at Fiscalia General de la Nacion, showcasing expertise in network configuration and a commitment to exceptional customer service. Excelled in team collaboration and problem-solving, ensuring optimal IT infrastructure performance. Skilled in both technical support and strategic planning, consistently delivering results beyond expectations.
Overview
12
12
years of professional experience
Work History
Server
Cabo a taste of Mexico
Rockville Centre, NY
2022.03 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Delivery Driver
Chicken Coop Colombian Restaurant
Valley Stream, NY
2022.06 - 2024.07
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Systems Engineer
Fiscalia General de la Nacion
, Colombia
2018.02 - 2022.03
- Configured and monitored network devices such as routers, switches, firewalls, and wireless access points.
- Installed and configured server hardware components such as processors, memory modules, hard drives, RAID controllers, power supplies.
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
Several Positions
Fiscalia General de la Nacion
, Colombia
2013.02 - 2018.02
- Responsible for providing safe and timely transportation of goods to customers.
- Received, stored and distributed merchandise in warehouse.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Installed, maintained, and repaired residential and commercial cable systems.
Education
Bachelor of Computer Information Systems - Information Technology
University of Quindio
Colombia2019-09
Skills
- Positive and professional
- Customer service
- Team collaboration
- Delivery pickup
- Strategic planning
- Problem-solving
- Clean driving record
- Wiring installation
- Cable installation
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Delivery Driver
Chicken Coop Colombian Restaurant
2022.06 - 2024.07
Server
Cabo a taste of Mexico
2022.03 - Current
Systems Engineer
Fiscalia General de la Nacion
2018.02 - 2022.03
Several Positions
Fiscalia General de la Nacion
2013.02 - 2018.02
Bachelor of Computer Information Systems - Information Technology
University of Quindio