Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar A. Khalil

Omar A. Khalil

Katy,TX

Summary

Hardworking and competitive General Manager with over 8 years of experience in retail and convenience store operations. Known for going above and beyond to deliver excellent customer service, boost sales, and drive operational success. Committed to leading by example, solving problems quickly, and building high-performing teams that meet and exceed goals. Customer-focused and results-driven, with strong skills in inventory control, staff training, payroll management, and financial reporting. Brings a hands-on approach to leadership, using sound judgment, time management, and multitasking to keep operations running smoothly. Driven by challenges and motivated by success, with a passion for continuous improvement. Fluent in English and Arabic, with strong communication skills and a clear vision for growth. Currently advancing academic qualifications with a bachelor's degree in accounting to strengthen financial expertise.

Overview

15
15
years of professional experience

Work History

Department Manager & Bookkeeper

Young's Drive Thru & Convenience Store
03.2018 - 01.2025
  • Hired, trained, and supervised staff; ensured smooth daily operations
  • Managed payroll, compliance, budgeting, and financial reporting
  • Oversaw inventory, product entry, and loss prevention
  • Led marketing campaigns and in-store promotions
  • Improved customer satisfaction through service and issue resolution
  • Fostered a professional, collaborative work environment
  • Set and achieved performance targets with strong team leadership
  • Handled opening/closing duties and resource allocation
  • Ensured compliance with industry and regulatory standards

Store Manager

Fortune Drive Thru & Convenience Store
11.2017 - 10.2020
  • Trained and supervised staff; supported hiring and onboarding
  • Managed daily operations, inventory, and cash control
  • Handled store opening/closing and payroll approvals
  • Resolved customer issues to maintain satisfaction
  • Analyzed sales trends and optimized merchandising displays
  • Maintained compliance and organized backroom stock
  • Improved team performance through coaching and feedback

Store Manager

Ray's Drive Thru & Convenience Store
11.2014 - 02.2017
  • - Provided excellent customer service
  • - Managed inventory, product entry, and scheduling
  • - Resolved customer issues and supported store operations

Cashier

  • - Delivered customer support in a high-volume retail setting
  • - Maintained accurate sales records and merchandise organization

Projects Manager

Hong Kong Alternative Energy LLC
01.2012 - 01.2014
  • - Improved project efficiency by streamlining processes and implementing time-saving strategies.
  • - Managed cross-functional teams for successful project completion within budget and on schedule.
  • - Reduced costs with thorough budget analysis and identifying areas for improvement.
  • - Increased customer satisfaction by maintaining open communication lines between clients and the team throughout the project lifecycle.


Cashier Team Lead

Shop for Less
05.2010 - 03.2012
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Education

Bachelor of Science - Accounting

Franklin University
Online
01.2026

Associate of Business Administration - undefined

Sinclair Community College
Dayton, OH
12.2024

Skills

    Microsoft Office (Word, Excel, PowerPoint, Outlook)

    QuickBooks (Basic)

    POS & Inventory Software

    Data Entry & Digital Filing

    Professional Skills

    Customer Service & Conflict Resolution

    Retail Operations & Product Entry

    Marketing & Promotions

    Payroll & Compliance

    Sales Strategy & Presentations

    Goal-Oriented & Negotiation Skills

    Cash Handling & Payment Processing

    Time Management & Issue Resolution

    Business Admin & Project Support

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Department Manager & Bookkeeper

Young's Drive Thru & Convenience Store
03.2018 - 01.2025

Store Manager

Fortune Drive Thru & Convenience Store
11.2017 - 10.2020

Store Manager

Ray's Drive Thru & Convenience Store
11.2014 - 02.2017

Projects Manager

Hong Kong Alternative Energy LLC
01.2012 - 01.2014

Cashier Team Lead

Shop for Less
05.2010 - 03.2012

Cashier

Associate of Business Administration - undefined

Sinclair Community College

Bachelor of Science - Accounting

Franklin University
Omar A. Khalil