Hardworking and competitive General Manager with over 8 years of experience in retail and convenience store operations. Known for going above and beyond to deliver excellent customer service, boost sales, and drive operational success. Committed to leading by example, solving problems quickly, and building high-performing teams that meet and exceed goals. Customer-focused and results-driven, with strong skills in inventory control, staff training, payroll management, and financial reporting. Brings a hands-on approach to leadership, using sound judgment, time management, and multitasking to keep operations running smoothly. Driven by challenges and motivated by success, with a passion for continuous improvement. Fluent in English and Arabic, with strong communication skills and a clear vision for growth. Currently advancing academic qualifications with a bachelor's degree in accounting to strengthen financial expertise.
Microsoft Office (Word, Excel, PowerPoint, Outlook)
QuickBooks (Basic)
POS & Inventory Software
Data Entry & Digital Filing
Professional Skills
Customer Service & Conflict Resolution
Retail Operations & Product Entry
Marketing & Promotions
Payroll & Compliance
Sales Strategy & Presentations
Goal-Oriented & Negotiation Skills
Cash Handling & Payment Processing
Time Management & Issue Resolution
Business Admin & Project Support