Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar Alanis Carrillo

Glendale,AZ

Summary

Talented Maintenance Technician Lead with a strong background in Industrial Maintenance Field. Perform the day-to-day upkeep and repairs of our properties to include unit turns, service repairs, pool care, and preventive maintenance. Troubleshoot, repair, and maintain production. Responsible for keeping the property in excellent condition Electric, plumbing, HVAC appliance repairs and exterior maintenance.

Overview

13
13
years of professional experience

Work History

Señor Service Director

Rangewater
07.2022 - Current
  • Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
  • Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
  • Spearheaded initiatives to increase customer loyalty through exceptional service experiences, driving repeat business and positive word-of-mouth referrals.
  • Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
  • Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
  • Introduced innovative solutions to streamline internal processes which resulted in enhanced overall efficiency.
  • Forged strong partnerships with external stakeholders as well as maintained healthy relations with clients.
  • Implemented training programs for staff development, enhancing skills and knowledge for improved overall performance.
  • Improved customer satisfaction by implementing efficient service processes and streamlining communication channels.
  • Championed the adoption of new technologies that streamlined workflows, improving response times without sacrificing quality or accuracy.
  • Evaluated vendor relationships, negotiating contracts for better pricing terms while maintaining quality standards.

Lead Technician

Alliance
03.2019 - 2022
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Lead Maintenance Technician

Trinity Management Company
04.2013 - 03.2019
  • Completed and updated all work orders, records of service calls and work logs.
  • Responded to complaints about temperature problems in a timely manner.
  • Completed preventative maintenance on refrigerators and freezers. Installed, maintained and repaired commercial refrigeration systems. Repaired and replaced condensers, compressors, pumps and valves.
  • Repainted entire apartments after residents moved out. Disassembled units, repaired broken components and restored them to operating condition.
  • Troubleshot and repaired HVAC and refrigeration equipment.
  • Maintained and serviced HVAC systems and refrigeration equipment.
  • Examined heating and refrigeration systems, air-conditioning and air compressors for signs of defects or malfunction. Recycled and charged refrigerants.
  • Installed air conditioning and refrigeration equipment and tested them for proper operation.
  • Maintained a thorough inventory of paint equipment and supplies.
  • Completed basic plumbing, electrical, carpentry and HVAC duties.
  • Cleaned drains and plumbing fixtures.
  • Covered floors before prepping, priming and painting all surfaces.

Parts Salesman

O'Reilly Auto Parts
11.2012 - 04.2013
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Worked as a team member to provide the highest level of service to customers.
  • Maintained friendly and professional customer interactions.
  • Verified that all merchandising standards were maintained on a daily basis.

Education

Na

Central High School
Phoenix, AZ
01.2019

Skills

  • Team leadership
  • Training and mentoring
  • Operations management
  • Strategic planning
  • Cpo certified
  • Ac certain
  • Low voltage
  • Plumber
  • Painting
  • Make ready
  • Staying in Budget

Timeline

Señor Service Director

Rangewater
07.2022 - Current

Lead Technician

Alliance
03.2019 - 2022

Lead Maintenance Technician

Trinity Management Company
04.2013 - 03.2019

Parts Salesman

O'Reilly Auto Parts
11.2012 - 04.2013

Na

Central High School

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Omar Alanis Carrillo