Omar Ali
SOUTH BEND,Indiana
Summary
Dynamic banquet server with strong team collaboration skills. Proven ability to maintain a welcoming atmosphere while efficiently managing guest needs and ensuring timely service delivery. Committed to upholding high standards of cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Banquet Server
Notre Dame University
South Bend, IN
07.2023 - Current
- Provided prompt, friendly service to all guests during banquets or catered events.
- Served food and beverages to guests during various university events.
- Greeted guests upon arrival and provided assistance throughout the event.
- Monitored guest satisfaction throughout event, addressing needs promptly and courteously.
- Responded to guest inquiries and requests with professionalism and courtesy.
- Collaborated with team members to meet guest needs efficiently.
- Communicated with kitchen staff to ensure timely service delivery.
- Coordinated with kitchen staff to ensure smooth food delivery, adapting service to align with customer requests and kitchen readiness.
- Set up banquet tables according to event specifications and designs.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Set up stations for serving meals according to established guidelines.
- Replenished buffet lines with fresh foods.
- Served beverages and appetizers to guests in an efficient manner.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Rearranged table settings between courses to enhance dining experience. between courses as necessary.
- Ensured cleanliness and organization of work area throughout shift, including tables, chairs, and floors.
- Maintained cleanliness and organization of dining areas throughout events.
- Cleared away used plates and utensils following end of meal service.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Carried trays of food items from kitchen to dining areas.
- Assisted in breaking down and cleaning banquet spaces post-event.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Followed safety protocols for food handling and service practices.
- Followed proper sanitation guidelines when handling food items.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Science - Neuroscience
Indiana University, Bloomington
Bloomington, Indiana, IN05-2029
Skills
- Laboratory techniques
- Data analysis
- Research methods
- Scientific writing
- Team collaboration
- Customer service
Languages
Arabic
Native/ Bilingual
Affiliations
volunteer at local mosque
Timeline
Banquet Server
Notre Dame University
07.2023 - Current
Bachelor of Science - Neuroscience
Indiana University, Bloomington