Omar Almanza
El Paso,TX
Summary
Consistently identified and explained the root cause of system issues, not just the visible failure, and communicated this clearly to customers.
Provided practical, logical repair recommendations at the time of service to prevent short-term call backs and repeat failures.
Set clear expectations by informing customers in advance when additional repairs might be needed in the future.
Built strong customer trust through honest communication, resulting in positive feedback and strong Google reviews.
Maintained high-quality service standards while handling high call volumes during peak seasons.
Overview
5
5
years of professional experience
Work History
HVAC Technician
The Air Conditioning Company
Anthony, NM
10.2023 - 11.2025
- Performed residential HVAC service and repairs
- Diagnosed electrical and mechanical system issues
- Replaced common HVAC components including capacitors, contactors, and motors
- Troubleshot no-cool and no-heat service calls
- Performed preventive maintenance during peak seasons
- Responded to emergency and same-day service calls
- Communicated clearly and patiently with customers during major and costly repairs
- Helped customers decide whether repair or system replacement was the best option based on system condition and cost
- Built strong customer trust, resulting in positive customer feedback and strong Google reviews
Hvac Technician Helper.
Cool Breeze Heating and Cooling.
El Paso, TX
01.2021 - 09.2023
• Diagnosed and repaired residential HVAC systems (2–5 ton)
• Replaced and serviced:
• Capacitors
• Contactors
• Condenser fan motors
• Blower motors
• Electrical troubleshooting (24V, 120V, 208/230V)
• Gas heating service: ignitors, gas valves, safeties
• No-cool / no-heat service calls
• Performed preventive maintenance
• Explained system conditions and repairs directly to customers
• customer service
Education
Diploma – HVAC/R Technology - HVAC/R Technology
Western Technical College
El Paso, TX04.2025
Skills
Refrigerant recovery and handling
Replacing compressors, contactors, and blower motors (direct drive & belt-drive)
Condenser fan motor replacement
Electrical troubleshooting (24V, 120V, 208/230V, basic 3-phase)
Diagnosing gas heating issues (ignition, safeties, airflow)
Finding airflow problems and restricted filter driers
Reading wiring diagrams and refrigerant flow diagrams
Servicing residential and light commercial systems (up to 10 tons)
Rooftop units (RTUs) service and maintenance
Preventive maintenance
Strong troubleshooting mindset — able to figure out and fix the problem, one way or another
Additional Information
Tools & Equipment
- Fully equipped with essential HVAC service tools
- Manifold gauges and refrigerant hoses
- Vacuum pump
- Brazing torch and soldering equipment
- Electrical multimeter
- Temperature probes / infrared temperature gun
- Nitrogen tank for pressure testing and system purging
- Power tools and hand tools required for service and repairs
Timeline
HVAC Technician
The Air Conditioning Company
10.2023 - 11.2025
Hvac Technician Helper.
Cool Breeze Heating and Cooling.
01.2021 - 09.2023
Diploma – HVAC/R Technology - HVAC/R Technology
Western Technical College