Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

OMAR ANGULO

San Luis,Arizona

Summary

Physically fit Laborer effective at completing difficult projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting. Assigned team leader most of the time. Mage and handle a group of three more laborers. Qualified laborer who stays current with public safety and security standards. Safely operates and maneuvers a diverse range of heavy duty construction equipment. Hardworking Construction Worker who is dependable and reliable. Motivated to get along well with others and exceed expectations. Construction Laborer familiar with resource allocation and production methods. Skilled Laborer who thrives independently or as a team member. Proactive in creating a safe and productive environment. Very supportive and willing to complete specific functions as demanded. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Methodical Transit Enforcement Officer with four years of experience in enforcing state and federal laws and city codes according to departmental policies, procedures and regulations. Proven skills in effectiveness, responsibility, and respectfulness with excellent problem-solving capabilities. Skilled at investigating crimes and accidents while identifying and preserving evidence. Eager to apply abilities to dynamic new position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Police Communications Officer

San Luis Police Department
06.2023 - Current
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Used specialized software to track and maintain case incident numbers and logs.
  • Assisted callers in emergency situations with appropriate information and support.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with strong sense of personal responsibility.

Transit Enforcement Officer

San Luis, Department
05.2019 - 05.2023
  • Assisted in conducting traffic surveys to determine problem areas
  • Served as a liasion between legal staff and law enforcement agencies to foster efficient communication
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust
  • Developed insights into traffic delays and inefficiencies by studying factors affecting traffic conditions
  • Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests
  • Developed solutions to enhance vehicular flow and safety by analyzing traffic data
  • Drafted technical documents laying out specifications for installation of traffic lights and other control devices
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Issued warnings and citations for traffic violations
  • Developed and implemented speedy and efficient responses to public safety issues
  • Patrolled designated districts in patrol cars, on bicycles and on foot
  • Adhered to all safety protocols and ensured proper handling of equipment, weapons and materials
  • Diffused tense situations by remaining calm
  • Investigated calls and complaints involving fire, theft, accident and hazard reports
  • Directed and controlled crowds at parades, funeral processions and sporting events
  • Directed traffic during emergency and congested situations to promote public safety and facilitate vehicular flow
  • Enforced traffic laws through warrants and citations
  • Directed team of ten police volunteers in traffic control
  • Responded quickly to customer concerns and complaint
  • Provided onsite training to other Transit Enforcement Officers.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Provided testimony in court proceedings.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Monitored traffic violations, issuing citations as necessary.
  • Handled citation and traffic violation paperwork.

Laborer

David White construction and plastering
08.2018 - 04.2019
  • Used organizational skills to meet productivity requirements
  • Implemented process improvements based on identification of productivity or quality issues
  • Performed weekly maintenance assessments
  • Directed 2-person team of detailing and reconditioning personnel
  • Performed heavy labor such as ditch digging, paving and hauling
  • Completed all repairs and maintenance work to company standards
  • Built and disassembled scaffolds, bracing and barricades
  • Assisted skilled workers with construction projects in all phases of rough and finish carpentry
  • Maintained site safety and kept work in line with budget, schedule and applicable building codes
  • Cleaned all construction areas to avoid hazards
  • Mixed mortar, plaster and grout according to standard formulas
  • Removed debris and other duties as assigned by the manager
  • Processed work orders and prioritized jobs
  • Used a pick and shovel to dig, spread and level dirt and gravel
  • Managed work with little supervision
  • Notified supervisors of faulty operations and defective materials
  • Continually cleaned work areas and equipment
  • Transported materials, tools and machines to installation sites
  • Completed indoor and outdoor residential and commercial construction projects
  • Responsible for promoting safe and clean working environment

Education

No Degree - Criminal Justice

Arizona Western College
Yuma, AZ

Skills

  • Lifting up to 100 lbs
  • Good at following instructions
  • Manual labor skills
  • Employee productivity reports
  • Construction means and methods
  • Good verbal/written communication skills
  • Detail-oriented
  • Group environments
  • Strong interpersonal skills
  • Production line/assembly line forklift experience
  • Construction machinery operation
  • Excellent driving record
  • Team player
  • Strong communication skills
  • Customer service skills
  • Flexible work schedule
  • Computer literate
  • Accurate measurements and estimates
  • Safety understanding
  • Dependable independent worker
  • High school diploma
  • Residential construction
  • Customer service experience
  • Leadership
  • Consistent work history
  • Basic math skills
  • Excellent plan comprehension
  • Roof construction
  • Exceptional problem solver
  • Friendly and hardworking
  • Law enforcement support
  • Parking policies enforcement
  • Officer safety protocols
  • Ordinance enforcement
  • Data Entry
  • Customer Satisfaction
  • Staff Support
  • Map Reading
  • Computer-Aided Dispatching
  • Multi-Line Phone Systems
  • Office Support
  • Community Policing
  • Assess Needs
  • Communications Support
  • Learning Strategies
  • Law Enforcement Contact
  • Complete Official Forms
  • Digital Dispatch
  • National Crime Information Center (NCIC)
  • Computer-Aided Design (CAD)
  • Information Mapping
  • Caller Engagement
  • Emergency Assistance
  • Ems Dispatch
  • Unit Dispatch
  • Computer-Based Dispatch Systems
  • Active Learning
  • Teletype Networks
  • Customer Relations
  • Departmental Support
  • National Law Enforcement Telecommunications System (NLETS)
  • Dispatching Procedures
  • Police Officer Assistance
  • Dispatch First Responders
  • Police Department Procedures
  • Police Training
  • Dispatching Software

Certification

FEMA TRAININGS

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Police Communications Officer

San Luis Police Department
06.2023 - Current

Transit Enforcement Officer

San Luis, Department
05.2019 - 05.2023

Laborer

David White construction and plastering
08.2018 - 04.2019

No Degree - Criminal Justice

Arizona Western College
OMAR ANGULO