Omar Aougab
Potomac Falls,VA
Summary
Flexible, forward looking, and dedicated individual looking for a position with a progressive organization in information technology, data analytics and decision support systems.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Business Analyst Intern
Verizon Telecommunications
06.2022 - 08.2022
- Created insightful dashboards using Power BI that showed the total saved costs and hours from our updated processes.
- Collaborated with team members using Python and SQL to categorize and consolidate software challenges across different teams.
- Developed flows through iGraphx to optimize efficiency and improve various business processes focused on a software that escalates users' tickets.
- Surveyed teams to identify issues and pain points in day-to-day operations, informing targeted solutions.
- Facilitated and documented projects aimed at enhancing process efficiency, contributing to streamlined workflows.
Virtual Experience – Web Development Intern
Aougab Inc.
07.2021 - 08.2021
- Collaborated with team to design and develop website on WordPress platform, enhancing online presence.
- Created engaging content for services offered by company, improving customer understanding and interest.
- Developed responsive web applications using HTML, CSS, and JavaScript to enhance user experience.
- Assisted in debugging and troubleshooting website issues, improving overall functionality.
- Collaborated with design team to implement UI/UX improvements for web projects.
Research/Editor
Instant Recall, Inc.
05.2021 - 07.2021
- Researched emerging trends in decision analysis to inform strategic content development.
- Reviewed and edited online training modules on Agile methodology to enhance clarity and effectiveness.
- Conducted thorough research to ensure accuracy and reliability of published content.
- Edited and proofread articles for clarity, grammar, and adherence to style guidelines.
- Collaborated with writers to enhance content quality and maintain editorial standards.
Education
B.S. - Business Information Technology – Decision Support Systems
Virginia Tech
Blacksburg, VA05.2023
Skills
- Power BI reporting
- Python SQL data analysis
- Website Optimization
- Data visualization
- iGraphx process mapping
- Agile web development
- Advanced Excel functions
Accomplishments
- Trained fellow intern in learning to use WordPress web development platform (July 2021)
Certification
Tableau Business Intelligence Analyst Professional Certificate, Certified in SAP Professional Fundamentals and Understanding Enterprise Systems Environment, Certified in Data Analysis Using Python, Certified in AWS Cloud Technical Essentials and Architecting Solutions on AWS, Certified Microsoft Office Specialist, Certified WordPress Website Development, Certified in Cyber Security - NYU & Coursera - Introduction to Cyber Attacks and Countermeasures, Real-Time Cyber Threats Detection and Mitigation and Enterprise and Infrastructure Security, Certified Mendix Rapid Developer
Timeline
Business Analyst Intern
Verizon Telecommunications
06.2022 - 08.2022
Virtual Experience – Web Development Intern
Aougab Inc.
07.2021 - 08.2021
Research/Editor
Instant Recall, Inc.
05.2021 - 07.2021
B.S. - Business Information Technology – Decision Support Systems
Virginia Tech