Omar Arredondo
Rochester,MN
Summary
Skilled administrative team member with in-depth understanding of medical standards, practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in customer service and inner-office operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Desk Operations Specialist
Mayo Clinic
Rochester, MN
02.2023 - Current
- Answered phone inquiries in a professional manner.
- Responded quickly to questions and inquiries via phone and email.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Scheduled and confirmed patient appointments and consultations.
- Take patient vitals and go over med list previous to consultation
Youth Summer Coach
Skyhawks Sports Academy
Rochester, MN
06.2022 - 08.2022
- Encouraged participation while promoting individual growth and development.
- Designed fun recreational activities that promoted physical activity among participants.
- Developed age-appropriate activities and lesson plans for group
Fulfillment Team Member
Target
Rochester, MN
09.2020 - 06.2022
- Loading and unloading trucks as needed according to safety guidelines.
- Making sure that all shipments are properly labeled before loading onto delivery vehicles.
- Picking, packing, and shipping items for customer requests.
Golf Pro Shop Assistant
Dacotah Ridge Golf Club
Morton, MN
06.2016 - 08.2020
- Performed light cleaning duties within the pro shop area on a daily basis.
- Greeted customers and answered their questions regarding the golf course and pro shop.
- Managed tee times and reservations for members and guests of the facility.
Education
Bachelor of Science - Health Sciences
University of Minnesota- Rochester MN
Rochester, MN05-2023
Skills
- Scheduling Coordination
- Documentation Management
- Workflow Optimization
- Interpersonal Skill set
- Critical thinking abilities
- Customer Service
- Provider Relations
- Medical Terminology
Timeline
Desk Operations Specialist
Mayo Clinic
02.2023 - Current
Youth Summer Coach
Skyhawks Sports Academy
06.2022 - 08.2022
Fulfillment Team Member
Target
09.2020 - 06.2022
Golf Pro Shop Assistant
Dacotah Ridge Golf Club
06.2016 - 08.2020
Bachelor of Science - Health Sciences
University of Minnesota- Rochester MN
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