Omar Ayala
Tomball,TX
Summary
Experienced sales professional skilled in building strong relationships with current and potential customers, adept at addressing objections and consistently achieving sales goals. Diligent, hardworking, and unwavering in the pursuit of objectives. Committed to maintaining high conversion rates and exceeding targets. Proactive and driven individual with exceptional time management and problem-solving abilities. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Dedicated to leveraging these qualities to drive team success and contribute to the growth of the organization.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative
Performance Truck
01.2022 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Managed approximately 40 customers through personal outs, phone calls and emails
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Recorded accurate and efficient records in customer database.
- Informed customers of promotions to increase sales productivity and volume.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Phone Room Sales
Performance Truck
07.2021 - 12.2021
- Developed strong relationships with clients through clear communication and attentive support, contributing to long-term business partnerships.
- Effectively handled customer objections and negotiated deals to close sales in a fast paced environment.
- Successfully managed high volume outbound and inbound sales calls, consistently meeting or exceeding daily call quotas
- Handled complex customer inquiries, resolving issues quickly to insure a positive client experience.
- Handled approximately 25-50 phone call a day
Front Counter Sales
Performance Truck
04.2021 - 07.2021
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
Front Counter Sales Rep
Vanguard Truck Center
07.2018 - 04.2021
- Communicate with customers and advise on correct part needed
- Pull parts needed for the order
- Maintain purchase orders for each account
- Maintaining front desk (answering phones, taking payment, ordering supplies)
- Maintaining safe work environment (PPE)
- Build relationships with accounts and bring in new accounts
- Work with others in sales department to streamline sales process for quick turnaround
- Inventory parts to maintain an organized work environment
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
Commercial Sales Manager
Autozone
03.2018 - 07.2018
- Maintain and develop all commercial sales for the store
- Gain new accounts
- Maintain open communication with sales personnel and all accounts
- Coordinate all planning and delivery of products
- Maintain records and billing for commercial accounts
- Train and ensure all personnel are up to date on policies within the company
Automotive Technician, Customer Service
M.D Auto Clinic
04.2016 - 03.2018
- Diagnosis and repair of vehicles
- Preventative maintenance
- Maintain front desk (answering phones and opening and closing shop)
- Communicate with customers regarding vehicle maintenance and repairs
- Order parts and supplies
- Communicate with potential third party vendors
- Maintain records, files and other pertinent documents
- Able to perform in stressful situations
Education
High School Diploma -
Hempstead High School
Hempstead, TX01.2010
Skills
- Microsoft Word
- Excel
- Power Point
- Bilingual
- Good communication skills
- Time management
- Organized
- Adaptable
- Leadership Skills
- Able to work under pressure
- Quick thinker
- Fast learner
References
- John Ducote, parts manager, (281) 979-2615
- Diego Vasquez, Co – Worker, (346) 400-6834
- David Williams, Family Friend, (832) 289-1818
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Outside Sales Representative
Performance Truck
01.2022 - Current
Phone Room Sales
Performance Truck
07.2021 - 12.2021
Front Counter Sales
Performance Truck
04.2021 - 07.2021
Front Counter Sales Rep
Vanguard Truck Center
07.2018 - 04.2021
Commercial Sales Manager
Autozone
03.2018 - 07.2018
Automotive Technician, Customer Service
M.D Auto Clinic
04.2016 - 03.2018
High School Diploma -
Hempstead High School
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