Omar Baker
Philadelphia,PA
Summary
Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
18
18
years of professional experience
Work History
Operations Manager
Gary’s First Class Trucking LLC
06.2020 - Current
- Dispatch trucks to different locations for pickups and drop offs
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Receive and approve employees weekly timesheets
Sales Associate
Home Depot
03.2018 - 06.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
AV Technician
Marriott Hotel
01.2009 - 03.2013
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Stored and transported equipment to assigned locations
- Installed and maintained audio visual equipment
- Set up and operated equipment for trainings, presentations and meetings
- Inspected and tested equipment to ensure good and safe working conditions
- Performed service and system maintenance as directed.
- Tracked and updated inventory
AV Technician
Embassy Suites Hotel
01.2006 - 01.2008
- Stored and transported equipment to assigned locations
- Installed and maintained audio visual equipment
- Set up and operated equipment for trainings, presentations and meetings
- Identified and resolved equipment malfunctions
- Inspected and tested equipment to ensure good and safe working conditions
- Tracked and updated inventory
Skills
- Business Development
- Contract Management
- Process Improvement
- Maintenance Planning
- System Troubleshooting
- Structured Cabling
- AV Issue Resolution
- Order Processing
- Sales Development
- Payment Processing
- Product Sales
Timeline
Operations Manager
Gary’s First Class Trucking LLC
06.2020 - Current
Sales Associate
Home Depot
03.2018 - 06.2020
AV Technician
Marriott Hotel
01.2009 - 03.2013
AV Technician
Embassy Suites Hotel
01.2006 - 01.2008
Similar Profiles
Hailey Van Der LaanHailey Van Der Laan
Supervisor at Gary’s No FrillsSupervisor at Gary’s No Frills
Bobby ThibodeauxBobby Thibodeaux
Auto Body Technician at Gary’s Body & PaintAuto Body Technician at Gary’s Body & Paint
Aster GhebreberhanAster Ghebreberhan
Dispatcher Office Assistant at DMSE Trucking Llc & Yael Trucking LlcDispatcher Office Assistant at DMSE Trucking Llc & Yael Trucking Llc