Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Bartender
Omar Beshay

Omar Beshay

Tampa,USA

Summary

i speak 2 languages fluently, i taught a lot of people and friends to speak them. i have always had a really good image for customers or guests and management wherever i worked. i'm graduating high school soon, my biggest 2 achievements are working non stop to achieve my goal, and i was the only one there for my mom the past year within her sickness and never left her side and rather dropped everything i had for her which i'll always be proud of.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

4
4
years of professional experience

Work History

Park Ambassador

Busch Gardens Tampa Bay
01.2025 - 03.2025
  • Resolved visitor issues effectively, maintaining a high level of customer satisfaction
  • Collaborated with team members to maintain clean facilities, contributing to positive visitor impressions
  • Assisted in the planning and execution of park events, resulting in increased attendance and guest satisfaction
  • Served as a liaison between park staff and local emergency services, ensuring efficient communication and response during emergencies or incidents
  • Maintained a strong presence throughout the park, acting as a visible ambassador to ensure guests felt welcomed and well-served during their visit
  • Handled administrative duties such as record-keeping, reporting incidents or accidents, and coordinating with other departments as needed
  • Promoted park safety by enforcing rules and regulations, ensuring a secure environment for all guests
  • Provided information on various sites throughout area, relaying little-known stories to provide interest

Crew Member/Cashier

McDonald's
06.2024 - 10.2024
  • Supported teammates by serving food, taking orders, and assisting with various tasks
  • Managed drive-through operations, including preparing beverages and handling orders
  • Ensured customer satisfaction through prompt service and maintaining a clean work environment
  • Took orders, prepared meals, and collected payments
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
  • Worked well with teammates and accepted coaching from management team
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Kept food preparation area, equipment, and utensils clean and sanitary

Cashier/Customer Service/Waitress

greenland Restaurant
02.2021 - 04.2024
  • Cultivated good customer rapport through consistent interactions
  • Operated efficiently as a cashier, barista, and waitress in restaurant settings
  • Adapted quickly to working alone
  • being able to handle wether overly intoxicated/drunk customers or sober since that's my job surroundings
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High school diploma - GED

Skills

  • Customer service
  • Cashiering
  • Communication skills
  • Cash handling
  • Food Service
  • Cleaning Experience
  • Retail sales
  • Leadership
  • Team management
  • Coffee experience
  • Cash register
  • POS
  • Hospitality
  • Food industry
  • Crowd management
  • Basic maintenance
  • Patience and empathy
  • Environmental awareness
  • Cleaning
  • Multilingual abilities
  • Customer engagement
  • Safety procedures
  • Visitor Experience Management
  • Creative solutions
  • Confident Presentation Skills
  • Proficient in language

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Park Ambassador

Busch Gardens Tampa Bay
01.2025 - 03.2025

Crew Member/Cashier

McDonald's
06.2024 - 10.2024

Cashier/Customer Service/Waitress

greenland Restaurant
02.2021 - 04.2024

High school diploma - GED

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