Omar Buenrostro
Union City,GA
Summary
An experienced customer service representative and warehouse associate. I can speak fluently in both English and Spanish.
Overview
14
14
years of professional experience
Work History
Customer Support/Forklift operator
US Foods Distribution Warehouse
Fairburn, GA
01.2023 - Current
- Safely operate forklift with company required training and certifications
- Able to read and write legibly; basic mathematical skills
- Operate an industrial forklift to perform material handling assignments
- Identify and transports materials to and from storage areas and loading dock
- Pick items for customers to assure great quality and quantity in a timely manner
- Ability to lift, push, pull, and carry product
- Work in inclement weather.
Customer Experience Representative 1
Comcast
Atlanta, GA
03.2016 - 12.2022
- Attends required training; must be able to wear a telephone headset and manipulate objects such as pen, keyboard, and mouse
- Responsible for providing support and facilitating interactions with residential customers regarding billing, repair, and retention
- Maintains confidentiality and listens to others without interruptions; remains open to others' ideas
- Speaks clearly and persuasively in positive or negative situations; gets clarification and responds quickly to customers' questions and concerns
- Writes notes clearly and informatively; edits work for spelling and grammar documentations to follow required guidelines
- Assure great customer service skills and teamwork.
Warehouse worker
Sysco
Atlanta, GA
01.2010 - 02.2016
- Read customer order from label screen and select product by slot and description
- Assemble customer orders from stock and place orders on pallets in the proper sequence
- Attach labels on product
- Properly operate an electric pallet jack
- Perform daily equipment checks
- Assist in the clean-up of the facility and sign off on the daily cleaning area that supervisor may assign
- Sign in and out equipment when used
- Use basic communication skills to understand work systems and instructions
- Lift, push, pull, bend, and lift over 40 lbs.
Education
Graduate -
Tri Cities High School
01.2007
Georgia Perimeter
Skills
- Customer service, forklift operating, multi tasking, and computer skills
Timeline
Customer Support/Forklift operator
US Foods Distribution Warehouse
01.2023 - Current
Customer Experience Representative 1
Comcast
03.2016 - 12.2022
Warehouse worker
Sysco
01.2010 - 02.2016
Graduate -
Tri Cities High School
Georgia Perimeter