Knowledgeable and experienced Facilities Manager familiar with different building systems and overall operations. Skilled in maintaining ticketing system and managing internal teams and resources as well as 3rd vendor support for complex services and repairs. Dedicated to keeping operations seamless for fast paced operations. I have first hand experience with Disney Standards and the Glendale campus.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Facilities Manager
The Guitar Center
Lindero Canyon
12.2023 - Current
Managed daily facility operations and maintenance for entire Store Fleet , Hubs , and Repair shops
Maintained records of payments, vendor pricing, energy usage and activity reports.
Directed maintenance and operations of facility systems to minimize service interruptions.
Coordinated vendor relationships for timely service and supply delivery.
Oversaw safety inspections to ensure compliance with company standards.
Trained staff on facility protocols and emergency procedures.
Collaborated with management to develop budget forecasts for facility expenses.
Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
Reviewed bids received from contractors before awarding contracts for large-scale projects.
Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
Negotiated with vendors regarding pricing on materials required for facility upgrades or repairs.
Addressed building emergencies with high-level urgency and developed timely and effective solutions.
Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
Coordinated with onsite managers, liaison officers, and other outside agencies regarding safety and preventive maintenance.
Coordinated the activities of subcontractors in relation to facility maintenance projects.
Maintained records of all building systems including HVAC, plumbing, electrical.
Implemented security protocols across multiple sites ensuring employee safety.
Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator and escalator inspection or fire alarm system testing.
Researched new technologies available which could improve efficiency within the organization's facilities.
Facilities/Construction Coordinator II
Hot Topic
City of Industry, CA
02.2021 - 08.2022
Scheduled staff and subcontractors to maintain adequate coverage and complete jobs on time.
Oversaw all Facilities and Construction projects for all North America ( a little over 2,500 stores) for Hot Topic / Box Lunch / Torrid
Defined project deliverables and monitored status of tasks.
Requested project bids from subcontractors and assessed quotes against budgets.
Managed Fire Dept, Generator building permits, approvals and inspections.
Oversaw team, project milestone completion and quality of work performed.
Reviewed contractor scope, material estimates and pricing take-offs to optimize competitive bidding processes.
Evaluated financing and construction activities.
Coordinated construction planning, material resources and staff scheduling to complete projects on-time and on budget completion.
Prepared and planned worksites to help jobs run smoothly.
Delegated duties to employees based on skillset.
Reported project progress, site problems and labor status to supervisors.
Kept production team moving forward for progress in daily site operations.
Obtained specifications and directed work for construction crews.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Facilities Coordinator
Walt Disney Imagineering
Gelndale, CA
12.2019 - 12.2020
Checked common areas and conference rooms regularly to verify cleanliness and order.
Called in equipment repair services and maintained office supplies by ordering new inventory.
Managed ticketing system work orders by distributing assignments and closing out completed work after walk-throughs.
Planned and executed multiple demo and construction buildouts to keep teams up to date with current business standards.
Oversaw vendor-provided building services, including janitorial, pest control , Cubical construction, plumbing issues and HVAC.
Planned and executed successful corporate meetings, lunches and special events for groups of up to 500
Scheduled maintenance for office equipment to keep machines operating efficiently.
Oversaw multiple successful moves of cast members off and onto the Campus.
Managed Crisis Management Team . Assigned group leaders. Held routine fire, earthquake, imminent threat drills to keep in compliance with State law and Disney Standards.
Scheduled staff and subcontractors to maintain adequate coverage and complete jobs on time.
Defined project deliverables and monitored status of tasks.
Requested project bids from subcontractors and assessed quotes against budgets.
Reviewed contractor scope, material estimates and pricing take-offs to optimize competitive bidding processes.
Prepared and planned worksites to help jobs run smoothly.
Reported project progress, site problems and labor status to supervisors.
Obtained specifications and directed work for construction crews.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Facilities Coordinator
Disney Store Headquarters/Consumer Products Campus
Pasadena/Glendale
08.2014 - 12.2019
Checked common areas and conference rooms regularly to verify cleanliness and order.
Called in equipment repair services and maintained office supplies by ordering new inventory.
Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
Oversaw vendor-provided building services, including janitorial, pest control and landscaping.
Handled general and routine maintenance such as basic plumbing issues, electrical, data cabling and HVAC troubleshooting.
Improved building efficiencies such as changing lighting systems from fluorescent to LED. Installation of automated Handicap doors. Installation of automated sinks and towel dispensers to improve water and towel usage.
Organized and maintained documents, files and records.
Monitored office and building inventory to maintain adequate supply levels and order products.
Maintained cast member ID cards. Taking ID pictures of new cast member , ordering cards. Maintaining "All Access" computer system. Giving cast members access only to areas and rooms that they were given clearence.
Worked with management team to improve workflows and eliminate unnecessary tasks.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Managed all off hour vendor work. Maintained all State Law compliances such as Diesel Gas Emergency Generator logging and maintence . Backflow and sprinkler systems. And all City Fire Department compliances.
Scheduled maintenance for office equipment to keep machines operating efficiently.
Pitched in to help with office tasks, including reception and mailroom during busy periods and staff absences.
Coordinated and set up of all meetings, town halls and special events of 500+ cast members.
Worked with Crisis Management for all fire, earthquake, imminent threat drills.
Oversaw all demo and construction buildout to keep up to date with Disney Business Standards
Job Coach
Foothill Vocational Solutions
Pasadena, CA
01.2011 - 08.2014
Trained and supported newer staff in regards to performance, compliance and procedures.
Worked with individuals to complete all tasks given by employers.
Completed initial assessments to cover all aspects of client history, situation and skills.
Tested individuals for job aptitudes, personality traits, time efficiency.
Maintained comprehensive database and file systems of supporting document, test scores and history information to keep in compliance with State Law.
Strengthened community outreach by liaising with local applicants to show full potential of the program.
Maintained relationships between the clients, Disney Store Headquarters, and Foothill Vocational Solutions
Private Music Teacher
Self Employed
01.2000 - 01.2011
Taught private and semi-private instrumental, vocal and music training lessons.
Incorporated fundamentals of music into lessons to discuss music concepts and theories.
Created focused lesson plans to accelerate learning and growth.
Evaluated and assessed student performances to assist in tryout or performance preparation.
Communicated with parents or family members on progress of participants after lessons.
Offered positive encouragement to keep participants motivated and eager to learn.
Formulated and implemented effective lesson plans focusing on principles of music, musicianship, music theory and history.
Specialized in Jazz method of musical instruction.
Held recitals every 3 months to showcase the students talents and progress
Education
Manufacturing
Don Bosco Technical Institute
Rosemead, CA
Music Instrumentation And Performance
Citrus College
Glendora, CA
Skills
Maintenance
Construction
Asset Management
Service contracts management
Budgeting and cost control
Compliance monitoring
Cubicle configurations
Crisis management
Special projects
Work orders
Event coordination
Inventory and supply oversight
Process development
Scheduling and calendar management
Relocations
Vendor management
Affiliations
2017 Disney Heroes Award presented by Bob Igar. For implementing my training in Crisis Management to help save a life.
Disney VoluntEARS 2014-2020
Certification
Forklift, CPR , AED, and First Aid certified
Timeline
Facilities Manager
The Guitar Center
12.2023 - Current
Facilities/Construction Coordinator II
Hot Topic
02.2021 - 08.2022
Facilities Coordinator
Walt Disney Imagineering
12.2019 - 12.2020
Facilities Coordinator
Disney Store Headquarters/Consumer Products Campus