Omar Campbell
East Hartford,CT
Summary
Results-driven loader and delivery driver known for optimizing workflows and ensuring safety compliance. Committed to enhancing delivery processes and providing exceptional customer service, contributing to overall operational efficiency. Detail-oriented loader and unloader with a strong focus on safety adherence and workflow optimization. Proven ability to enhance delivery processes while maintaining high customer service standards.
Overview
27
27
years of professional experience
Work History
Loader and Unloader
Amazon
Manchester, Connecticut
10.2024 - Current
- Loaded and unloaded packages using forklifts and hand trucks.
- Collaborated with team members to optimize workflow efficiency.
- Adhered to safety protocols while handling heavy materials.
- Inspected packages for damage before loading into delivery vehicles.
- Organized storage areas for easy access to frequently used items.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Unloaded products from incoming transports.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
- Organized inventory by placing items in designated areas within the warehouse space.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
- Applied shrink wrap to pallets, securing product for storage and shipment.
- Reported any maintenance issues related to equipment or facilities promptly to supervisors.
- Cleaned up spills quickly using appropriate safety protocols such as wearing protective gear when necessary.
Delivery Driver
Amazon Prime Products
Glastonbury, Connecticut
06.2024 - 08.2025
- Delivered packages efficiently to customers in designated routes.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Communicated with dispatch to confirm delivery schedules and route changes.
- Assisted customers with inquiries regarding orders and delivery status.
- Collaborated with team members to enhance delivery processes and efficiency.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Tour Bus Driver
Dagrock
Kingston, Jamaica
10.2017 - 08.2024
- Delivered engaging tours to diverse groups across various scenic routes.
- Ensured passenger safety and compliance with transportation regulations.
- Conducted regular vehicle inspections and maintained cleanliness and functionality.
- Developed strong relationships with passengers, enhancing their travel experience.
- Planned efficient routes to optimize travel time and fuel usage.
- Assisted with boarding procedures, ensuring smooth transitions for all passengers.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Provided local insights and historical information during tours for visitor enrichment.
- Followed applicable traffic laws, speed limits, and road regulations while driving bus.
- Kept accurate records of hours worked, mileage driven, fuel costs, repairs made.
- Completed daily logs detailing any incidents or issues encountered during trips.
- Assisted passengers with loading, unloading luggage onto, off the bus.
- Coordinated with dispatchers regarding pick-up and drop off locations for scheduled stops along tour route.
- Ensured safety of passengers while driving bus on designated routes.
- Maintained a clean and orderly interior of the bus at all times.
- Monitored weather conditions along tour routes and adjusted accordingly for safety reasons.
- Verified accuracy of paperwork related to time sheets, log books, fuel receipts, and other documentation as required by company policy.
- Inspected vehicle before each trip to ensure it was in safe operating condition.
- Cleaned and sanitized bus interiors to lessen germ spread.
- Advised passengers to be seated and orderly while on vehicles.
- Kept accurate logs of all deliveries and trips.
- Reported delays or accidents.
- Parked vehicles at loading areas to board passengers.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Collected tickets or cash fares from passengers.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Automotive Technician
D.W. Auto Repair
Kingston, Jamaica
03.1999 - 07.2020
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on various makes and models of vehicles.
- Repaired brake systems, ensuring optimal performance and safety standards.
- Collaborated with team members to streamline repair processes and workflows.
- Assisted customers in understanding repair needs and recommendations effectively.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Attended technical training courses when available to increase knowledge base.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Kept detailed records of repairs, labor involved and parts used.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Conducted test drives before and after repair services.
- Repaired, replaced and adjusted brakes.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Juvenile Detention Officer
Rio Cobre Juveile
Saint Catharine, Spanish Town
08.2006 - 05.2010
- Supervised youth in detention, ensuring safety and compliance with regulations.
- Conducted regular inspections to maintain facility security and order.
- Collaborated with multidisciplinary teams to develop behavior management strategies.
- Facilitated educational and recreational programs for detained youth engagement.
- Managed crisis situations, employing de-escalation techniques effectively.
- Documented incidents and interactions accurately in daily reports.
- Trained new staff on protocols and emergency response procedures.
- Coordinated with law enforcement and social services for case management support.
- Completed daily reports.
- Facilitated communication between detainees and their families when appropriate.
- Informed detained youths about available services that could assist them upon release.
- Patrolled correctional facility to ensure it's clean, secure and maintained.
- Observed and recorded progress of each juvenile offender.
- Transported juvenile detainees to court hearings or other appointments as required.
- Developed relationships with both staff members and inmates in order to provide an open line of communication.
- Provided emotional and physical support to juveniles in detention facilities.
- Performed administrative tasks such as filing paperwork and updating records.
- Performed head counts, checking cells for missing inmates.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Issued clothing, tools and other authorized items to inmates.
- Guarded facility entrances to screen visitors.
- Used appropriate means to discipline prisoners.
- Maintained records of prisoners' identification and charges.
Education
High School Diploma -
Edith Dalton James
Kingston07-1997
Skills
- Vehicle inspection
- Delivery coordination
- Time management
- Effective communication
- Problem solving
- Conflict resolution
- Heavy hauling
- Goods transport
- Order verification
- Punctual and reliable
- Positive attitude
- GPS and route planning
- GPS operation
- Delivery logging
- Valid Driver's license
- Safe driving
- Problem-solving
- Sales strategy development
Timeline
Loader and Unloader
Amazon
10.2024 - Current
Delivery Driver
Amazon Prime Products
06.2024 - 08.2025
Tour Bus Driver
Dagrock
10.2017 - 08.2024
Juvenile Detention Officer
Rio Cobre Juveile
08.2006 - 05.2010
Automotive Technician
D.W. Auto Repair
03.1999 - 07.2020
High School Diploma -
Edith Dalton James