Maintained cleanliness of work sites, parking spaces, and guest services stations.
Built positive customer rapport for courteous, friendly and professional service.
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
Amazon Delivery Driver
Last Stop Logistics
01.2023 - 03.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept detailed mileage and fuel reports to track overall fuel costs.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
Parts Driver, QC, Wheel Tech and Auto Photographer
Shift Automotive
01.2019 - 06.2023
Delivered goods and products to customer on time and in excellent condition.
Achieved safe driving records by consistently following traffic rules and regulations.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Digitally edited photos to enhance appearance.
Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Captured stunning images by utilizing various lighting techniques and creative compositions.
Adhered to industry safety standards during all wheel repair procedures, minimizing risk of injury or damage to vehicles.
Upheld high-quality standards with meticulous attention to detail during every stage of the wheel repair process, ensuring optimal results for clients'' vehicles.
Managed relationships with vendors, ensuring high-quality service and cost-effective repairs for the entire fleet.
Managed budgets for repair projects, ensuring cost-effective solutions and timely completion.
Sanitation Worker and Delivery Driver
Star Sanitation Services
06.2015 - 08.2017
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
Collected, sorted, and disposed of garbage and recycling from production work areas.
Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize.
Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
Exceeded performance metrics for efficiency in completing assigned routes or work orders within specified timeframes.
Assisted in loading, unloading and delivery of portable bathrooms
Managed multiple priorities under tight schedules without compromising service quality or accuracy levels in deliveries.
Demonstrated excellent time management skills, consistently meeting or exceeding delivery deadlines.
Maintained high level of accuracy in record keeping, including delivery logs, receipts, and signatures.
Sanitation Worker and Delivery Driver
Star Sanitation Services
05.2015 - 08.2017
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
Collected, sorted, and disposed of garbage and recycling from production work areas.
Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize.
Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
Exceeded performance metrics for efficiency in completing assigned routes or work orders within specified timeframes.
Assisted in loading, unloading and delivery of portable bathrooms
Managed multiple priorities under tight schedules without compromising service quality or accuracy levels in deliveries.
Demonstrated excellent time management skills, consistently meeting or exceeding delivery deadlines.
Maintained high level of accuracy in record keeping, including delivery logs, receipts, and signatures.
Sales Associate
Shiekh Shoes
01.2014 - 05.2015
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Waiter and Cashier
La Tapatia
07.2013 - 01.2014
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Used cash registers and credit card machines to cash out customers.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
English
Hartnell College
Salinas, CA
High School Diploma -
Alisal High School
Salinas, CA
2013
Skills
Proficient with computer applications including: Word, Excel, Adobe, etc
Can tow trailers
Can operate forklifts
Ability to drive manual transmission vehicles
Years of customer service experience
Ability to lead by example and provide leadership to team members
Flexible team player
Excellent communication and networking skills
Ability to adapt and collaborate with team members
Problem-Solving
Friendly, positive attitude
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
References
Arthur Caldwell: (831) 235-8591
Michael Metcalf: (949) 836-2840
Jesus De La Torre: (831) 970-6350
Aaron Lee: (562) 298-6731
Nick Wieland: (619) 417-9639
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Valet and Front Desk Security at Hospital
HSS Inc.
04.2024 - Current
Amazon Delivery Driver
Last Stop Logistics
01.2023 - 03.2024
Parts Driver, QC, Wheel Tech and Auto Photographer