Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Omar Ceja

Lynwood,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Inventory Supervisor

Cal Royal
01.2023 - Current
  • Supervised Number inventory control personnel to support correct goods management and achievement of performance goals.
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
  • Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
  • Oversaw purchase orders and data entry regarding shipped and received shipments.
  • Monitored customer return shipments and communicated damages to manufacturer.
  • Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
  • Optimized warehouse space utilization with effective layout planning and storage organization.
  • Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
  • Delivered timely and accurate reports on inventory performance, highlighting areas for improvement and driving continuous improvement initiatives.
  • Implemented a barcode scanning system to expedite the receiving, picking, packing, and shipping processes within the warehouse environment.
  • Conducted root cause analyses on recurring issues related to stock discrepancies or shrinkage losses, implementing corrective actions where necessary.

Flooring Specialist

Home Depot
08.2019 - Current
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.

Quotes Specialist

Cal Royal
01.2023 - 01.2024
  • Played an integral role in securing new contracts by providing detailed cost breakdowns that demonstrated value to customers.
  • Developed customized solutions for clients based on their specific needs, resulting in increased customer loyalty and repeat business.
  • Worked closely with engineering teams to gain an in-depth understanding of product specifications and technical requirements.
  • Enhanced customer satisfaction by providing accurate and timely quotes for products and services.
  • Maintained strong relationships with vendors, negotiating favorable terms for pricing and delivery.
  • Maximized profits through strategic price negotiations with suppliers while maintaining quality standards.
  • Collaborated with sales teams to ensure quotes were competitive and aligned with company objectives.
  • Contributed to revenue growth by collaborating with sales teams to win business opportunities through strategic quoting practices.
  • Managed a large volume of incoming quote requests, prioritizing tasks effectively to meet tight deadlines consistently.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.
  • Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.

Dispatcher

Griley Air
08.2018 - 06.2019
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Served customers in a friendly, efficient manner following outlined steps of service.

Office Assistant

Kydo Enterprise
02.2018 - 07.2018
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Interacted with customers by phone, email or in-person to provide information.
  • Executed record filing system to improve document organization and management.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.

Sales Associate

GameStop
11.2014 - 01.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School Diploma - Software Engineering

Cerritos College
Norwalk, CA

High School Diploma -

Marco Antonio Firebaugh High School
Lynwood, CA
07.2011

Skills

  • Building Customer Trust and Loyalty
  • Upbeat and Positive Personality
  • Multitasking and Prioritization
  • Upselling Products and Services
  • Efficient and Detail-Oriented
  • Creative Problem Solving
  • Verbal and Written Communication
  • Cultural Awareness and Sensitivity
  • Computer Proficiency
  • Proactive Self-Starter
  • Demand forecasting

Languages

Spanish
Native or Bilingual

Timeline

Inventory Supervisor

Cal Royal
01.2023 - Current

Quotes Specialist

Cal Royal
01.2023 - 01.2024

Flooring Specialist

Home Depot
08.2019 - Current

Dispatcher

Griley Air
08.2018 - 06.2019

Office Assistant

Kydo Enterprise
02.2018 - 07.2018

Sales Associate

GameStop
11.2014 - 01.2018

High School Diploma -

Marco Antonio Firebaugh High School

High School Diploma - Software Engineering

Cerritos College

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