Omar Chavez
Kennewick,WA
Summary
Proven Delivery Driver with a track record of enhancing route efficiency by over 20% at American Radiator. Excelled in GPS route planning and customer service, significantly boosting client satisfaction and repeat business. Fluent in English and Spanish, adept at maintaining strong client relationships through proactive communication and personalized service. Demonstrated exceptional reliability and time management skills.
Dependable delivery driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Delivery Driver
American Radiator
03.2020 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Improved delivery accuracy by diligently checking orders before departure.
Delivery Driver
H&r Roofing Supply
01.2013 - 02.2020
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Operated light trucks to deliver loads as far as 100 miles from home location.
- Protected people and equipment from hazardous materials by using correct procedures.
Education
High School Diploma -
Hueneme High School
Oxnard, CA06-2011
Skills
- Dependable and reliable
- Time management skills
- Loading and unloading
- GPS and route planning
- Order picking and processing
- Shipping and packaging
- Map reading and navigation skills
- Commercial driving
- Route logs
- Heavy hauling
- FLUENT IN english and spanish
- Vehicle inspections
- Equipment monitoring
- Courteous and polite demeanor
- Responsible driver
- Multitasking
- Vehicle loading
- Order Verification
- Documentation
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
American Radiator
03.2020 - 11.2024
Delivery Driver
H&r Roofing Supply
01.2013 - 02.2020
High School Diploma -
Hueneme High School
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