Omar Dawood
Lowell,MA
Summary
A technology professional with a proven track record of enhancing systems and aligning technical solutions with business objectives, I possess several years of experience leading projects from inception to completion. My career has been marked by a commitment to driving organizational growth and success. This dedication has been evident throughout my diverse work history, from early roles in landscaping and construction to customer-focused positions in the service and healthcare industries. I successfully founded and managed a limousine company for 6 years, consistently achieving all set goals for the comapny. Prior to this, I gained valuable business experience through launching and operating a hookah lounge. My entrepreneurial drive, combined with my technical skills and adaptability, enables me to make significant contributions to any organization.
Overview
11
11
years of professional experience
Work History
Driver/Small Business Owner
Mike Limousine Service
01.2018 - 07.2024
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Home Health Aide
North East Arc
02.2021 - 06.2024
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Home Health Aide
Petra Health Home Care
01.2015 - 01.2018
- Assist the elderly in private homes with bathing, dressing, hygiene, meal preparation, feeding, medication reminders, ambulation, transportation, laundry, light housekeeping, and social activities
Landscaper
CR Landscapes
01.2016 - 01.2017
- Provided landscaping services to private residences and commercial buildings
- Designed and created gardens per customer specifications
- Built and repair fences
Manager
Burger King
01.2014 - 01.2016
- Provided customer service and point of sale
- Prepared, cooked, and served food and beverages
- Managed a staff of 7 and completed scheduling assignments
Education
Associate of Science - Cyber Security
Middlesex Coumminty College
Lowell, Ma05-2026
Medical Assistant - undefined
Salter School
Malden, MA01.2018
High school diploma - undefined
Lowell high school
Lowell, MA01.2017
Skills
- Building and Mechanical Knowledge
- Written and Oral Communication
- Critical Reasoning Skills
- Proficient with hand and power tools
- Willingness to Learn
- Multitasking
- Communication
- Decision Making
- Load monitoring
- Passenger transportation
- Daily logging
- Commercial driving
- Attention to detail
- Confidentiality
- Accident prevention
- Time management
- Problem-solving
- Strategic planning
- Safety management
- Customer service
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Home Health Aide
North East Arc
02.2021 - 06.2024
Driver/Small Business Owner
Mike Limousine Service
01.2018 - 07.2024
Landscaper
CR Landscapes
01.2016 - 01.2017
Home Health Aide
Petra Health Home Care
01.2015 - 01.2018
Manager
Burger King
01.2014 - 01.2016
Medical Assistant - undefined
Salter School
High school diploma - undefined
Lowell high school
Associate of Science - Cyber Security
Middlesex Coumminty College
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