Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Omar El-Rukby

Redmond

Summary

I am currently a student at the University of Washington studying Mechanical Engineering. I am looking for internship opportunities to gain experience in the engineering field.

Overview

4
4
years of professional experience

Work History

Guest Advocate

Target
05.2024 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Intern

Kdama
11.2021 - 02.2024
  • Review numerous tutor applications to determine who is eligible to tutor
  • Respond to customers via email and help them with their concerns such as refunds, not receiving rewards, and unpleasant experiences with a tutor or student, etc.

Education

No Degree -

Bellevue College
Bellevue, WA

Bachelor of Science - Mechanical Engineering

University of Washington
Bothell, WA
06-2027

Skills

  • Exceptional communication
  • Stress tolerance
  • Quick Thinking
  • Guest relations
  • Complaint handling

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Guest Advocate

Target
05.2024 - Current

Intern

Kdama
11.2021 - 02.2024

No Degree -

Bellevue College

Bachelor of Science - Mechanical Engineering

University of Washington

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