Summary
Overview
Work History
Education
Skills
Courses
Conferences and Workshops
Public Service And Volunteer Work
Affiliations
Hobbies and Interests
Languages
Timeline
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Omar Elgamal

Doha,Qatar

Summary

Seasoned Clinical Services Specialist with comprehensive background in healthcare service coordination and patient care. Possess strong skills in clinical procedure compliance, data management, and interdepartmental communication, ensuring streamlined operations and high-quality patient services. Demonstrated ability to effectively manage resources and drive process improvements leading to enhanced operational efficiency and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Administrator

Zain dental center
Doha, Qatar
09.2023 - Current
  • Manage day-to-day administrative operations of the dental clinic, including scheduling, patient registration, and front-desk coordination.
  • Supervise administrative and support staff, ensuring smooth workflow and high-quality patient service.
  • Maintain accurate patient records and ensure confidentiality and compliance with healthcare regulations.
  • Handle billing, insurance claims, payments, and basic financial reporting.
  • Oversee inventory, procurement of dental supplies, and maintenance of equipment.
  • Ensure adherence to infection control, safety, and quality assurance standards.
  • Coordinate communication between dentists, patients, laboratories, and management.
  • Support management in reporting, staff training, and continuous improvement initiatives.

Medical Intern

Mansoura University Hospital
Mansoura, Egypt
03.2017 - 03.2018
  • Gathered patients' history, conducted an examination, formed impression for diagnosis, offered recommendations for follow up & treatment.
  • Assisted in data entry and maintenance of highly-sensitive patient information into a computer database.
  • Rotated among different departments, and assisted in the diagnosis and treatment of patients.
  • Observed outpatients and inpatients in clinics and wards, and wrote patient medical charts.
  • Rotated through all the major and minor specialties, including internal
  • medicine, pediatrics, surgery, emergency medicine, Radiology, infectious diseases.
  • Interviewed new patients to obtain history, examination to form a diagnosis. Carried out medical and surgical procedures Counseled patients on disease conditions.
  • Demonstrated ability to work in a high patient volume area.
  • Reviewed clinical cases to gain additional understanding of disease etiology and progression.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Kept accurate log of all requests for medical information and records.

Teaching & Training Experience

Self Employed
Doha, Qatar
01.2019 - Current
  • Instructed medical courses to undergraduate students, enhancing foundational knowledge.
  • Guided undergraduates in biochemistry, promoting comprehension of complex topics.
  • Tutored genetics to undergraduates, ensuring grasp of essential concepts.

Education

M.B.B.Ch. - Medicine

Mansoura Faculty of Medicine
Mansoura, Egypt
11.2016

Skills

  • MS Office
  • Team management
  • Problem resolution
  • Supervision
  • Organization
  • Cerner system
  • Healthcare coordination
  • Staff supervision
  • Record maintenance
  • Patient management
  • Quality assurance

Courses

●   Basic Life Support.

●   Advanced Life Support.

●   Pediatric Life Support.

●   Disaster Management Basic Training.

●   Advanced Disaster Management Training.

Conferences and Workshops

  • NRP Workshop
  • 6th Annual Symposium for Community Mental Health Services in Qatar
  • HMC Patient Safety Awareness Week
  • Qatar Clinical Chest and Abdomen MRI and CT Conference 2021
  • Annual Breast Cancer Conference
  • Virtual Middle East Forum on Quality and Safety in Healthcare 2021
  • 3rd Qatar Summit for Healthcare Risk Management
  • First Qatar Allergy Conference
  • Qatar Health 2022 and 2nd Qatar Public Health Virtual Conference
  • Infection Control Course, in Community department, Mansoura University
  • Genomics of Neurodegenerative Disorders, Mansoura University
  • Cardiopulmonary resuscitation & Advanced cardiovascular life support, Critical care & Emergency Medicine department, Mansoura University

Public Service And Volunteer Work

  • Public health awareness campaigns
  • Reproductive health and AIDS awareness campaigns
  • Mobile Clinic Coordinator
  • Mansoura University Hospital Outreach Program
  • Blood Donation Campaign Coordinator
  • Hepatitis C Awareness Campaign

Affiliations

International Federation of Medical Students’ Association (IFMSA)

Hobbies and Interests

  • Reading
  • Photography
  • Calligraphy

Languages

English
Full Professional
Arabic
Native/ Bilingual

Timeline

Administrator

Zain dental center
09.2023 - Current

Teaching & Training Experience

Self Employed
01.2019 - Current

Medical Intern

Mansoura University Hospital
03.2017 - 03.2018

M.B.B.Ch. - Medicine

Mansoura Faculty of Medicine