Summary
Overview
Work History
Education
Skills
Timeline
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Omar Elnady

Dearborn Heights

Summary

Computer Science student at the University of Michigan–Dearborn, with interests in software engineering, cybersecurity, and IT. Skilled in C++, systems fundamentals, and problem-solving, with proven experience in teamwork, leadership, and customer-focused roles. Seeking internship opportunities to apply technical skills, grow under mentorship, and contribute to building secure, efficient solutions.

Overview

2
2

Years of Post Secondary Education

Work History

Personal Shopper

Meijer
Ann Arbor
04.2024 - Current
  • Selected and prepared customer orders with speed and accuracy, ensuring products matched requests and substitutions met quality standards.
  • Utilized handheld technology and in-store systems to track orders, update inventory, and manage workflow efficiently.
  • Provided a high level of customer service, resolving issues and clarifying orders to maintain satisfaction.
  • Coordinated with team members and store departments to prioritize tasks during high-volume periods.
  • Maintained strict attention to detail and quality control, verifying product freshness, packaging, and order completeness.

Mobile Sales Associate

T-Mobile
Dearborn Heights
05.2022 - 02.2024
  • Assisted customers in selecting, setting up, and troubleshooting mobile devices, plans, and accessories, delivering clear technical support and ensuring seamless user experiences.
  • Used point-of-sale and account management systems to activate lines, process upgrades, and manage billing issues accurately and efficiently.
  • Educated customers on device features, data security, and account management, strengthening digital literacy and building trust in technology solutions.
  • Consistently met or exceeded sales and service goals, balancing technical problem-solving with strong communication and customer engagement.
  • Collaborated with team members to resolve escalated technical or service issues, demonstrating adaptability in a fast-paced, high-volume environment.

Education

Bachelor of Science - Computer And Information Sciences

University of Michigan-Dearborn
Dearborn, MI
01.2025 - Current

Skills

Technical Skills Other Skills

  • Programming Languages: C, Python
  • Cybersecurity Concepts: Threat modeling, penetration testing basics, SIEM tools, network security fundamentals
  • Software & Tools: Git/GitHub, Visual Studio, Linux/Unix, SQL
  • Systems Knowledge: Operating systems, data structures & algorithms, object-oriented programming
  • IT Skills: Troubleshooting, system administration, hardware/software setup

Other Skills

  • Problem-solving & debugging
  • Team collaboration & leadership
  • Customer service & communication
  • Time management & adaptability
  • Critical thinking under pressure
  • Data analysis
  • Multitasking Abilities
  • Goal setting

Timeline

Bachelor of Science - Computer And Information Sciences

University of Michigan-Dearborn
01.2025 - Current

Personal Shopper

Meijer
04.2024 - Current

Mobile Sales Associate

T-Mobile
05.2022 - 02.2024

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Omar Elnady