Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level information technology position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Editor and Manager for Youtube Channel
Self-employeed
02.2018 - Current
Responsible for editing and managing YouTube Channel with more than 190k Subscribers - Channel name: Khaled Elserty.
Identified target audiences to analyze characteristics, behavior and media habits.
Implemented strategies and tactics to grow followers on social media channels.
Conducted online research to obtain relevant information and materials.
Developed original content using social listening and independent sources.
Edited and worked on over 100+ videos.
Developed project budgets and managed production costs.
IT Services Support
New Jersey Institute Of Technology, NJIT
11.2019 - 01.2020
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Researched product and issue resolution tactics to address customer concerns.
Responded to customer inquiries and provided technical assistance over phone and in person.
Researched and identified solutions to technical problems.