Overview
Work History
Education
Skills
Timeline
Generic

Omar Gaballa

Windsor,Ontario

Overview

6
6
years of professional experience

Work History

Operations Manager

Amazon
04.2024 - Current
  • Leading a team of 4 Managers and 300+ Associates by developing performance goals, providing coaching and objectives to achieve customer promise expectations and ensure accuracy and quality in a high-volume environment
  • Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, daily capacity, and balancing labor each shift to meet KPI, SLA’s and operate within budget
    guidelines
  • Overseeing and participating in ensuring appropriate performance management for Amazon L1-L5 employees
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.

Area Manager II

Amazon
04.2022 - 03.2024
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Deep diving daily quality and productivity metrics to meet operational benchmarks
  • Providing strong value-added reporting, analysis and recommendations designed to drive critical
    actionable insight for business improvements
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
  • Drove capital projects for plant improvements to drive cost savings and efficiencies
  • Resolved conflicts promptly to promote positive environment for customers.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.


Area Manager

Amazon
05.2021 - 03.2022
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Transformed underperforming teams into productive, profitable teams.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.

Line Supervisor

Avancez Assembly
06.2018 - 01.2020
  • Supervised and planned daily line shift in coordination with cross functional departments and union
    members
    • Captured machine productivity data for key performance indicators (KPI’s)
    • Implemented tools such as Root Cause Analysis (RCA) for identifying source of issues
    • Developed with health & safety SOP’s for process safety & consistency

Education

Bachelor of Science - Mechanical Engineering

University of Windsor
Windsor, ON
08.2020

Skills

  • Operations Management
  • Agile Project Management
  • Data Analysis
  • Microsoft Office
  • GD&T
  • FMEA
  • Lean Manufacturing
  • CAD Software
  • FEA

Timeline

Operations Manager

Amazon
04.2024 - Current

Area Manager II

Amazon
04.2022 - 03.2024

Area Manager

Amazon
05.2021 - 03.2022

Line Supervisor

Avancez Assembly
06.2018 - 01.2020

Bachelor of Science - Mechanical Engineering

University of Windsor

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Omar Gaballa