Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
OperationsManager

Omar Gallegos

Summary

Forward-thinking Operations Manager with a history of start up experience, opening new locations from the ground up, and far exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Operations Manager

Radley Staffing
11.2020 - Current
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
  • Resolved problems with high-profile customers to maintain relationships.
  • Negotiated contracts with service providers and customers to achieve profitability goals.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Senior Account Executive

Radley Staffing
11.2017 - 11.2020
  • Directly managed the day to day of 75+ employees with the help of leads, foreman, or site supervisors appointed by me.
  • Drove team revenue totals by bringing in top sales numbers along with the highest margins.
  • Individually hired and onboarded hundreds of new hire employees.
  • Placed advertisements, evaluated applicant credentials, conducted initial and final interviews.
  • Investigated accidents and worksites to determine root causes and develop corrective actions to address underlying issues.
  • Determined employee wages and handled weekly payroll input and processing.

Education

BBA - Construction Management

Sam Houston State University
Huntsville, TX
05.2015

Skills

  • Leadership
  • Contract Negotiation
  • Multi-Unit Operations Management
  • Revenue Generation
  • Sales Expert
  • Customer Relationship Management
  • Recruiting and Hiring
  • Start-Up Experience

Languages

Spanish
Native or Bilingual

Accomplishments

  • Promoted to Senior Account Executive after 1 year with the company and then promoted to Operations Manager after 3.
  • Increased total company revenue by 25% in just 12 months after opening a new location.
  • Became a profitable branch in month 2 of opening a new office in a new city.
  • Given the “Radley” Award for outstanding achievement in Revenue and Core Values.
  • Grew my home office to a store front with over 150 employees in just one year.

Timeline

Operations Manager

Radley Staffing
11.2020 - Current

Senior Account Executive

Radley Staffing
11.2017 - 11.2020

BBA - Construction Management

Sam Houston State University

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Omar Gallegos