OMAR GARCIA
Los Angeles,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Full-Time Customer Service Sales Associate
The Home Depot
03.2020 - Current
- Provide fast friendly service by actively seeking out customers and assess their needs and provide assistance
- Apply Product Knowledge to better inform customers on the product we sell
- Greet Engage and Thank customers for their business.
Full-Time Freight Team Associate
The Home Depot
Commerce
05.2016 - 03.2020
- Ensure that the store is stocked and ready for business every day
- Load and unload trucks and move material from the receiving area throughout the store
- Operate forklifts and perform critical functions for maintaining proper on-hands and pricing for our customers
- Provide excellent customer service when interacting with customers.
Administrative Assistant
Universal Lift Gate Service
Los Angeles
03.2015 - 07.2016
- Answered multi-line phone system; managed emails; performed data entry, billing, & coding
- Itemized and maintained past and current jobs and installed them into a database for records
- Set-up schedules for workers according to incoming jobs
- Provided information to new clients regarding service availability
- Provided guest service with gracious hospitality & answered guest questions with tact & professionalism.
Operations Manager/Supervisor
United Parcel Service Inc.
Vernon
09.2008 - 01.2015
- Supervise everyday working of department operating processes and increase efficiency of workers for various growth oriented programs
- Provide training to workers and provide upgrade to various technical skills
- Analyze and identify all performance related issues and ensure appropriate steps to prevent loss
- Formulate and maintain employee attendance records and provide feedbacks to employees on same
- Compose regular reports, perform audits on various operations and evaluate processes as per business requirements
- Concoct project updates within required timeframe and delegate individual tasks to all employees
- Analyze all opportunities and recommend ways to improve efficiency and reduce costs
- Supervise effective compilation and collection of information and data to enhance growth
- Monitor all administrative functions as per requirement.
Education
BS in Computer Science in Progress -
California State University Dominguez Hills
02.2024
AA in Computer Science -
East Los Angeles College
12.2021
AA in Mathematics -
East Los Angeles College
12.2021
AA in General Science -
East Los Angeles College
12.2021
High School Diploma -
Montebello High School
06.2008
AWS Certified Cloud Practitioner -
Skills
- Product Sales
- Reliable and Punctual
- Inventory Tracking
- Relationship Building
- Problem-Solving Skills
- Sales Expertise
- Sales Training
- Listening Skills
- Merchandise Display
- Retail Merchandising Expertise
- Verbal/Written Communication
- Customer Service
- Stocking and Receiving
- Time Management
- Complex Problem-Solving
- Service-Oriented
- Software Updates
- Device Configuration
- Virtualization Technologies
- Operations Management
- Software Development
- Hardware Updates
- End-User Support
Language And Skills
Spanish, English, Microsoft Application; Access, Excel, Outlook, Word, & Powerpoint., Programming Languages; Java, C++, Python, HTML & CSS, SQL.
Languages
Spanish
Native/ Bilingual
Timeline
Full-Time Customer Service Sales Associate
The Home Depot
03.2020 - Current
Full-Time Freight Team Associate
The Home Depot
05.2016 - 03.2020
Administrative Assistant
Universal Lift Gate Service
03.2015 - 07.2016
Operations Manager/Supervisor
United Parcel Service Inc.
09.2008 - 01.2015
BS in Computer Science in Progress -
California State University Dominguez Hills
AA in Computer Science -
East Los Angeles College
AA in Mathematics -
East Los Angeles College
AA in General Science -
East Los Angeles College
High School Diploma -
Montebello High School
AWS Certified Cloud Practitioner -
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