Omar Ghrawi
Van Nuys,CA
Summary
Driven professional with a track record of exceptional customer service and strong work ethic, demonstrated at Sunnin Lebanese Cafe. Excelled in guest engagement and cash handling, boosting sales through effective customer relationships. Skilled in multitasking and team collaboration, ensuring high-quality service delivery without compromise.
Overview
6
6
years of professional experience
Work History
Server
Sunnin Lebanese Cafe
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Tocaya Modern Mexican
04.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Salesperson
Bassam Ghrawi Chocolate Confectionary
02.2018 - 08.2021
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Associate of Science - Accounting
Santa Monica College
06.2025
Skills
- Extremely Coachable
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Sunnin Lebanese Cafe
07.2023 - Current
Cashier
Tocaya Modern Mexican
04.2023 - 02.2024
Salesperson
Bassam Ghrawi Chocolate Confectionary
02.2018 - 08.2021
Associate of Science - Accounting
Santa Monica College
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