Summary
Overview
Work History
Education
Skills
Languages
Timeline
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OMAR GUERRERO

Washington,DC

Summary

Community-focused professional with information technology degree seeking to apply knowledge and grow skills in an agency for a just and greater purpose serving our nation.

Overview

10
10
years of professional experience

Work History

Mayor

01.2021 - Current
  • S Office on Latino Affairs Grants Monitor, Oversee grant of $1.8 million for 71 community-based organizations
  • Leverage Google Forms for data intake for grantee fiscal year review reports
  • Administer end of Summer Youth Program satisfaction survey via Google Forms
  • Provide technical assistance and update reports for grantees on ZoomGrants management system
  • Monitor activities for Summer Youth Employment Program such as registration and compensation
  • Set up technical equipment for meetings during Summer Youth Program and outreach events
  • Office of State Superintendent of Education

Parent Response Coordinator

Washington, DC
01.2019 - 01.2021
  • Perform data intake on Smartsheet program for record keeping
  • Enter and maintain student and parent electronic records in My School DC Salesforce database system
  • Respond to and evaluate each inquiry to the My School DC hotline
  • Analyze information gathered by callers and process their lottery applications
  • Search and gather school level information for public dissemination and review website content
  • Troubleshoot application technical issues

Bilingual Receptionist

Centro Nía
, Washington
01.2019
  • Provide excellent customer service to Centro Nía clients and verify parent check-ins for childcare program
  • Manage room reservation system and conduct data entry for facilities management division

Bilingual Program Coordinator

01.2018
  • Manage community outreach for small businesses to promote grants of $5,000
  • Maintain and monitor survey responses of neighborhood business owners

Business Sales and Service Representative

PNC Bank
01.2017 - 01.2018
  • Advise bank customers in personal finance such as retirement planning, and mortgages
  • Successfully meet sales goals of 80 referrals a month

PNC Bank, Bank Teller
, Washington
01.2015 - 01.2017
  • Manage $12,000 daily via deposits, withdrawals and payments
  • Specialize in exceptional service to the elderly to protect them from fraud

Assistant Manager

Dollar Tree
Waukegan, IL
01.2011 - 01.2014
  • Manage on average $8,000 to close out employee shifts
  • Supervise five employees daily; delegate assignments at the beginning of shifts

Education

Bachelor’s Degree - Information Technology

University of Phoenix
04.2022

Associate’s Degree - Information Technology

University of Phoenix
03.2020

Certificate In Management And Leadership Training For Success In The Workplace -

Central Michigan University
Michigan Center, MI
2018

Bachelor In Administration - Hotel Management

Universidad Autónoma de Santo Domingo; Santo Domingo
Dominican Republic
10.2010

Skills

  • Knowledgeable of Google Forms Systems, ZoomGrants, and SmartSheets
  • Records Management Systems
  • Maintenance Requirements
  • Data Entry and Database Software
  • Administrative Support
  • Grants Coordination

Languages

Spanish
Native or Bilingual

Timeline

Mayor

01.2021 - Current

Parent Response Coordinator

01.2019 - 01.2021

Bilingual Receptionist

Centro Nía
01.2019

Bilingual Program Coordinator

01.2018

Business Sales and Service Representative

PNC Bank
01.2017 - 01.2018

PNC Bank, Bank Teller
01.2015 - 01.2017

Assistant Manager

Dollar Tree
01.2011 - 01.2014

Bachelor’s Degree - Information Technology

University of Phoenix

Associate’s Degree - Information Technology

University of Phoenix

Certificate In Management And Leadership Training For Success In The Workplace -

Central Michigan University

Bachelor In Administration - Hotel Management

Universidad Autónoma de Santo Domingo; Santo Domingo

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OMAR GUERRERO