Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar Guzman

Omar Guzman

Calhoun,GA

Summary

Driven and adaptable former McDonald's team member with a track record of boosting team morale and productivity through effective leadership and collaboration. Excelled in customer service by delivering exceptional support, leading to increased customer satisfaction. Demonstrated expertise in cash handling and problem-solving, ensuring high-quality standards and workplace safety. Achieved significant improvements in team performance and efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in any role.

Overview

3
3
years of professional experience

Work History

Crew Member

Domino's Pizza
05.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Team Member

McDonald's
01.2023 - 07.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Boosted team morale and productivity with recognition programs and constructive feedback.

Education

Calhoun City High School
Calhoun City, MS
05.2026

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Leadership Qualities
  • Workplace Safety

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Crew Member

Domino's Pizza
05.2025 - Current

Team Member

McDonald's
01.2023 - 07.2024

Calhoun City High School

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