Omar Guzman
Reno,NV
Summary
Results-driven professional with experience in the automotive and food service industries. Skilled in time management and collaboration, contributing to enhanced customer satisfaction and team effectiveness. Eager to leverage expertise to drive operational improvements and support business success.
Dynamic professional with a background in service and sales roles. Recognized for delivering exceptional customer service and training team members to boost performance. Committed to driving operational efficiency and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Porter
Corwin Cadillac
Reno, NV
08.2025 - Current
- Streamlined inventory management processes to ensure optimal product availability.
- Participated in staff training sessions to develop new skills and improve overall job performance.
- Contributed to store''s success by participating in promotional events and seasonal sales campaigns.
- Assisted team members with urgent tasks at car dealership. Responded promptly to requests for support and problem-solving. Maintained a collaborative environment to address challenges effectively.
Server
Wayside
Heyburn, ID
04.2024 - 08.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Managed food and beverage orders efficiently to ensure timely delivery.
- Collaborated with kitchen staff to maintain consistent food quality and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server Manager
Dennys Restaurant
Burley, ID
07.2022 - 03.2024
- Trained and supervised staff in efficient service techniques to enhance guest satisfaction.
- Coordinated daily operations to ensure smooth workflow during peak hours.
- Resolved customer complaints promptly, improving overall dining experience and retention rates.
- Ensured compliance with health and safety regulations in food preparation and service areas.
Education
Associate of Science - Political Science / Psychology
University of Nevada Reno
Reno Nevada 05.2027
Associate of Science - Political Science
College of Southern Idaho
Twin Falls, ID05.2025
Skills
- Problem-solving
- Customer service
- multi-tasking
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Porter
Corwin Cadillac
08.2025 - Current
Server
Wayside
04.2024 - 08.2025
Server Manager
Dennys Restaurant
07.2022 - 03.2024
Associate of Science - Political Science / Psychology
University of Nevada Reno
Associate of Science - Political Science
College of Southern Idaho