Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar Hassan

Louisville,USA

Summary

Versatile professional with a strong background in operations, logistics, technology and financial analysis across healthcare and high-demand service environments. Experienced in budgeting, reporting, cost allocation, and process optimization. Skilled in cross-functional collaboration, data-driven decision-making, and improving organizational efficiency through technology and strategic planning.

Overview

6
6
years of professional experience

Work History

Financial Analyst

Freedom Healthcare and Senior Services
Louisville, KY
08.2024 - Current
  • Prepared comprehensive financial reports, including forecasts, budget-to-actual comparisons, and grant fund summaries, supporting executive decision-making and compliance with funding requirements.
  • Led the annual budgeting process for five healthcare programs, managing a combined operating budget of $12M, resulting in a 9% reduction in unnecessary spending through improved forecasting accuracy.
  • Partnered with department heads to restructure financial reporting tools in Excel, cutting report preparation time by 40% and improving data accuracy for quarterly reviews.
  • Streamlined cost allocation methods in compliance with federal and state guidelines, recovering over $850K in indirect costs through improved rate-setting and expense tracking.

Fleet Manager

GTL Express
Louisville, KY
08.2022 - 04.2024
  • Manage and Oversee a fleet of 100 vehicles, ensuring compliance with safety regulations.
  • Achieved a 6% yearly increase in revenue by optimizing logistics, minimizing operational costs, and improving overall efficiency.
  • Responsible for ensuring the operation and maintenance of million worth of equipment.
  • Increased customer service levels from 75% to 95%, ensuring consistent full operation of the fleet and enhancing overall service reliability.
  • Reduced customer complaints and escalations by 50% per fleet, improving overall customer satisfaction and operational efficiency.
  • Responsible for negotiating contracts, achieving 9% cost savings on vehicle purchases and maintenance.
  • Lead and train technicians and drivers, maximizing productivity and adherence to safety standards.
  • Assist in recruiting and training new drivers, ensuring adherence to company policies.

Operations Manager I

Amazon
Shepherdsville, KY
05.2021 - 06.2022
  • Collaborated with the safety department, human resource and other managers to uphold safety standards.
  • Responsible for maintaining positive customer experience by providing a safe and quality driven environment for my team.
  • Responsible for leading and mentoring a team of 120 associates pre/post peak and 180 associates during peak, successfully driving team performance and engagement.
  • Led project that is projected to save 2 Million in annual savings by reducing labor and transportation costs through process improvements and strategic planning.
  • Responsible for meeting or exceeding required throughput, becoming the first team to surpass the 31 TPH threshold, and led with the highest TPH performance by the end of Q4.
  • As the Dock Manager, led initiatives to enhance workplace safety, resulting in a 55% reduction in dock-related injuries.
  • Utilized data analysis and KPI tracking to monitor performance, identify bottlenecks, and implement process improvements.

Operations Assistant

Amazon
Shepherdsville, KY
12.2019 - 08.2021
  • Managed and mentored 60 problem solvers, resolving 5,000+ SIM ticket issues and increasing productivity by 6%.
  • Helped Operations team to improve customer returns Somali speaking employee user interface which has impacted processor rates increase by 1.7 UPH.
  • Led the Hardline Project 2020, improving productivity by 10% and training over 100 associates in the duration of 4 months.
  • Assisted in launching SDF6 by training new associates, Managers and Process Assistants.

Education

Bachelor of Science - Business Management(Finance) And Computer Science

Indiana University SE
New Albany, IN
12.2024

Associate Degree - Associate in Science and Associate in arts

Jefferson Community Technical College
Louisville, KY
12.2020

Skills

  • Operations management
  • Inventory management
  • Transportation management
  • Strategic planning
  • Process improvement
  • Financial management
  • Risk management
  • Budget management
  • Data analysis
  • Python
  • Data visualization
  • SQL
  • Microsoft Office
  • Team management
  • Problem solving
  • Communication
  • Adaptability
  • Customer focus

Languages

English
Full Professional
Somali
Native/ Bilingual
Amharic
Professional

Timeline

Financial Analyst

Freedom Healthcare and Senior Services
08.2024 - Current

Fleet Manager

GTL Express
08.2022 - 04.2024

Operations Manager I

Amazon
05.2021 - 06.2022

Operations Assistant

Amazon
12.2019 - 08.2021

Bachelor of Science - Business Management(Finance) And Computer Science

Indiana University SE

Associate Degree - Associate in Science and Associate in arts

Jefferson Community Technical College