Served as a Learning Ambassador to train, coach, and onboard 40+ new associates, ensuring full compliance with Amazon standard work practices, safety policies, and quality performance metrics.
Played a key role in launching Cycle 0 and Same-Day Delivery operations at DAB5, supporting site startup and operational execution.
Provided real-time coaching and floor support to associates in inbound/outbound operations, improving productivity and standard work adherence.
Collaborated with Process Assistants and Area Managers to resolve workflow bottlenecks, balance staffing, and maintain flow during peak periods.
Identified operational challenges, reorganized work areas, and implemented process improvements that increased efficiency and reduced delays.
Consistently recognized as a top performer for productivity (Stow and Pick & Stage), reliability, and quality metrics across site operations.
Paralegal Intern
5 Months
Pullini Realty Corp. | 01.2025 - 06.2025
Conducted legal research and assisted in drafting documents for real estate matters, including contracts of sale, foreclosure answers, and title report reviews.
Supported attorneys in preparing case files, organizing evidence, and maintaining accurate documentation for court proceedings.
Communicated with clients to respond to inquiries and facilitate timely information flow between legal staff and clients.
Assisted with preparation of deal sheets, contract documentation, and short sale materials.
Helped review and clean title reports and supported violation removal processes.
Prepared documentation related to dismissal of Department of Buildings (DOB) and Environmental Control Board (ECB) violations.
Collaborated with fellow interns to meet deadlines and maintain workflow efficiency in a fast-paced legal environment.
Education
Bachelor of Science - Law & Paralegal Studies
New York City College of Technology | Brooklyn, NY | 05.2026
Summa Cum Laude
Dean's List 2024 – 2026
GPA: 3.920
ABA Approved
Bachelor of Laws - Law
Alexandria University | Alexandria, Egypt | 05.2019
GPA: 3.69
Skills
Bilingual (Arabic & English)
Attention to Detail
Time Management
Problem-Solving
Communication
Legal Research & Writing
Certification
EDiscovery Technology – National Society for Legal Technology (2026)
TOLES (Higher) – Middle East for Legal Studies and Translation (2020)