Omar Iqbal

Aspiring cybersecurity professional eager to enter the field and contribute to safeguarding digital assets against cyber threats. Possessing foundational knowledge in risk assessment, security protocols, and incident response planning, with a keen interest in staying abreast of industry trends and best practices. Committed to continuous learning and growth, with a goal of becoming a valued member of a cybersecurity team dedicated to protecting organizations from cyber attacks.

Associate of Applied  Science Degree in Cybersecurity - May 2024

Northern Virginia Community College, Woodbridge, VA

SERVICE DESK ANALYST - TELECOMMUNICATIONS COURSE ITN 100 August 2022 - January 2023

Woodbridge, VA

• Provide first-line technical support and assistance to end-users via phone, email, or in person.
• Diagnose hardware, software, and network-related issues promptly and effectively.
• Collaborate with other IT support teams to ensure timely resolution of incidents and service requests.

NATIONAL CYBER LEAGUE January 2024 - May 2024

Woodbridge, VA

• Troubleshooting technical issues and resolving them quickly.
• Adapting strategies in response to evolving scenarios and challenges.
• Communicating findings and strategies clearly and concisely.
• Remote Support: Provide remote assistance for users working remotely, utilizing remote desktop tools and collaboration software.

Sales Associate/Cashier - November 2021 - Current

DDs Discount

• Responded to incoming phone inquiries promptly and accurately provided relevant information to callers.
• Ensured a welcoming and accommodating atmosphere at my workstation for customers.
• Demonstrated leadership by escalating unresolved issues to higher authorities while providing comprehensive context and analysis.