Omar Issack
Westerville,OH
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 2 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating sleeper trucks and 53 trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Truck Driver/Owner
21st Century Transport Llc
01.2012 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
- Maximized load safety by balancing, securing, and weighing products
- Inspected trucks for malfunctions and reported vehicles to management for corrective action
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards
- Completed preventive maintenance checks and basic repairs to vehicles
- Verified contents of inventory loads against Bills of Lading
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels
- Obtained necessary permits and licenses to operate various commercial vehicles legally
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts
- Maintained daily, legible DOT log book and submitted corresponding documents
- Monitored and managed fuel consumption and expenses for management reporting
- Dropped and hooked trailers and changed configuration of equipment
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity
- Completed routine maintenance on truck to keep in working order
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations
- Documented mileage, deliveries, pickups, customer issues and damages
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Inspected truck for defects and safe operating condition before, during and after trips
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials
- Fastened chains, straps, covers, and binders to secure load during transit
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor
- Removed and unloaded packages from sleeper trucks for customer deliveries, using extreme care to avoid damage to goods
- Removed and unloaded packages from store to trucks for customer deliveries, using extreme care to avoid damage to goods
- Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods
- Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
- Operated with safety and skill to avoid accidents and delays
- Maintained telephone and radio contact with supervisor to receive delivery instructions
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
- Inspected load security and checked for damages
Used Car Dealar Owner
Cw Auto Sales Llc
11.2011 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Increased business 100% in single quarter
- Negotiated purchase prices and explained sales, warranty, and optional products
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
- Completed registration paperwork and sales documentation
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Responded to customer enquiries via telephone and email
- Greeted customers on lot and in showroom to answer questions about brand and available inventory
- Located merchandise across various stores to address customer needs
- Answered telephone and email inquiries from potential customers
- Prepared purchased vehicles and completed final delivery checks
- Increased business [Number]% in single quarter
- Met customers on lot and in showroom to discuss available vehicles and options
- Worked with loss prevention in monitoring shopper behavior
- Developed successful sales strategies to maximize customer satisfaction and profit
- Developed strong rapport with customers and created positive impression of business
- Managed efficient cash register operations
- Engaged in friendly conversation with customer to better uncover individual needs
- Listened to customer needs and desires to identify and recommend optimal products
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Provided exceptional services and pleasant shopping experiences to retail customers
- Built customer loyalty and retention by delivering excellent shopping experiences
- Wrapped, boxed and weighed bakery department products
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Conducted product demonstrations to highlight features and redirect objections to positive aspects
- Monitored customers for signs of security concerns and escalated issues to management
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
- Created inviting environment for customers by maintaining store organization and cleanliness
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Prioritized helping customers over completing other routine tasks in store
- Recommended complementary purchases to customers, increasing revenue
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Used in-store system to locate inventory and place special orders for customers
Independent Contractor/Delivery Courier
Priority Dispatch Inc.
09.2008 - 10.2011
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Supervisor in Training
Viracon
03.2005 - 06.2008
- Partnered with management to coach, discipline and manage employees.
- Assisted in leading each shift by delegating duties and assigning specific tasks to [Number] employees.
- Built highly productive teams through team building, clear communication and ongoing coaching.
- Directed and supervised staff members to engage in sales, inventory management, cash receipt reconciliation and customer service requirements.
- Assisted in leading each shift by delegating duties and assigning specific tasks to [Number] employees
Team Leader and Quality Control
Jennie O Turkey
01.2003 - 02.2005
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Adapted procedures to mitigate issues and improve deficiencies.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment
- Adapted procedures to mitigate issues and improve deficiencies
- Advised and led process improvement team with deliberation, leadership and strategic planning
- Prepared reports to dispense information for product teams and compile information supporting long-term company development and success
- Supported quality control assessments on manufacturing floor
- Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes
- Revised and drafted policies and procedures to address deficiencies comprehensively
- Reassessed quality control measures at systemic level to proactively identify non-conformances
- Reviewed, calibrated and validated equipment used in manufacturing of meet products
- Remained compliant with federal, state and municipal regulations related to safety of company and personnel
- Maintained service records, coordinated repairs and oversaw preventive maintenance of manufacturing equipment
- Established rigorous safety measures for high-stakes and potentially dangerous factory environments
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of food products
- Reviewed, calibrated and validated equipment used in manufacturing of good products
- Reviewed, calibrated and validated equipment used in manufacturing of good products
Education
No Degree - Human Resources Training
Humman Rights And Human Trafficking Consultant
USIDHR11.2022
Skills
- Delivery and Trip Logs
- Special Equipment Installation
- Team Goals
- Customer Relationships
- Vehicle Maintenance
- Trip Planning
- Resolving Shipping and Delivery Problems
- Vehicle Checklists
- Laborer Oversight
- GPS and route planning
- Logistics planning
- Order picking and processing
- Route logs
- Hazardous Materials Endorsement
Certification
- [Area of certification], viracon - [Timeframe]
- Certified [Job Title], [Company Name]
- Certified [Job Title], USIDHR - [Timeframe]
Languages
Arabic
Limited Working
Timeline
Truck Driver/Owner
21st Century Transport Llc
01.2012 - Current
Used Car Dealar Owner
Cw Auto Sales Llc
11.2011 - Current
Independent Contractor/Delivery Courier
Priority Dispatch Inc.
09.2008 - 10.2011
Supervisor in Training
Viracon
03.2005 - 06.2008
Team Leader and Quality Control
Jennie O Turkey
01.2003 - 02.2005
No Degree - Human Resources Training
Humman Rights And Human Trafficking Consultant
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