Omar Isse
Magna,UT
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
13
13
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Salt Lake City, UT
12.2022 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Observed patrons and customers to quickly address security situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Searched individuals and baggage for weapons and other prohibited items.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Caregiver, Special Needs
Northeastern Service
Salt Lake City, UT
03.2020 - 12.2022
- Assisted in the development of life skills such as communication and mobility.
- Monitored physical and emotional health of clients.
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
- Organized leisure activities like games, music or art projects to encourage creative expression among clients.
- Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
- Maintained accurate records of services rendered for each client.
- Developed positive relationships with families of special needs individuals.
- Administered medication when needed according to doctor's instructions.
- Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Observed, reported and documented patient status and care provided.
- Assisted clients with maintaining good personal hygiene.
- Monitored health and well-being of clients and reported significant health changes.
- Helped clients get in and out of beds and wheelchairs.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Recorded client status progress and challenges in logbooks and reports.
- Contacted medical providers on behalf of clients to follow up on appointments.
Duty Manager
Prospect Airport Services
Salt Lake City, UT
11.2011 - 03.2020
- Provided customers with product information and resolved their issues in a timely manner.
- Resolved customer complaints regarding services or products in a professional manner.
- Maintained an organized filing system for customer records and service requests.
- Monitored customer feedback to identify areas of improvement in services or products offered by the company.
- Implemented new processes to improve customer service efficiency.
- Attended training sessions regularly to stay updated on new products or services offered by the company.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
East High School
Salt Lake City, UT08-2010
Skills
- Staff Management
- Shift work experience
- Investigation documentation
- Document Management
- Access Control
- Security Screenings
- Report Generation
- Investigative skills
- First aid and CPR certified
- Customer Service
- Operations Manager
Timeline
Security Officer
Allied Universal Security Services
12.2022 - Current
Caregiver, Special Needs
Northeastern Service
03.2020 - 12.2022
Duty Manager
Prospect Airport Services
11.2011 - 03.2020
High School Diploma -
East High School
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