Omar Kassim
Olathe
Summary
Banking professional with proven track record of managing operations and enhancing customer experiences within banking center. Adept at fostering collaborative team environment and driving results. Known for reliability and adaptability in dynamic situations, with key skills in leadership and financial management.
Overview
5
5
years of professional experience
Work History
Assistant Banking Center Manager
Security Bank of Kansas City
01.2025 - Current
- Supervised daily operations to enhance customer service and ensure compliance with banking regulations.
- Trained and mentored team members on banking products and customer engagement strategies.
- Assisted in managing branch budget and financial performance, contributing to strategic planning efforts.
- Coordinated staff schedules and performance evaluations to optimize team productivity and morale.
- Drove business development efforts through active participation in networking events and community organizations.
- Conducted regular audits to ensure compliance with federal regulations and internal policies.
Personal Banker
Security Bank of Kansas City
03.2024 - 01.2025
- Assisted clients with account management and financial product selection.
- Streamlined account opening processes to enhance customer experience.
- Educated clients on banking services and digital tools for efficiency.
- Analyzed financial data to provide tailored solutions for clients' needs.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Bank Teller
Security Bank of Kansas City
09.2023 - 03.2024
- Handling large sums of money accurately.
- Resolving customer inquiries quickly and efficiently.
- Handles time management, ethics and professionalism.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Processed customer transactions efficiently, ensuring accurate cash handling and record-keeping.
Work Student
Family Business
06.2020 - 08.2022
- Interacted with customers by phone, email or in-person to provide information.
- Assisted in inventory management, optimizing stock levels and reducing waste.
- Streamlined order processing by implementing standardized procedures.
- Collaborated with family members to develop promotional strategies for growth.
Education
Bachelors Degree - Business Administration
University of Missouri-Kansas City
Kansas City, MO05.2026
Associates of Applied Science - Business Administration
Johnson County Community College
Overland Park, KS01.2024
Skills
- Bilingual
- Data Gathering
- Communication Skills
- Problem Solving
- Sales
- Handling Money
- Financial Transactions
- Bank Products
- Analytical skills
- Branch administration
- Operational efficiency
- Banking operation
- Cash flow management
- Client relationship management
Timeline
Assistant Banking Center Manager
Security Bank of Kansas City
01.2025 - Current
Personal Banker
Security Bank of Kansas City
03.2024 - 01.2025
Bank Teller
Security Bank of Kansas City
09.2023 - 03.2024
Work Student
Family Business
06.2020 - 08.2022
Associates of Applied Science - Business Administration
Johnson County Community College
Bachelors Degree - Business Administration
University of Missouri-Kansas City
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