Omar Lopez
Laveen,AZ
Summary
Resourceful Lead Pool Technician recognized for high productivity and efficiency in task completion. Specialize in chemical balance management, equipment maintenance, and safety protocol adherence. Excel in problem-solving, time management, and customer service, ensuring smooth operations and client satisfaction. Bring strong work ethic and teamwork skills to every project.
Overview
23
23
years of professional experience
Work History
Lead Pool Technician
Blue Reef Pool services & Repair
Phoenix, Arizona
04.2017 - Current
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Resolved guest concerns through positive interaction and application of issue resolution procedures.
- Documented work performed for specific customers for accurate billing and follow-up support.
- Educated pool owners on proper pool maintenance practices and safety protocols.
- Carried out repairs and replacements on malfunctioning pool equipment, ensuring minimal downtime.
- Managed inventory of pool chemicals and maintenance supplies, ensuring adequate supplies were on hand.
Pool Cleaner
P&A Pool Service
Phoenix, Arizona
04.2013 - 11.2016
- Cleaned and maintained pool filter systems, pumps, and chlorinators on a daily basis.
- Performed chemical tests to ensure proper balance of pH levels in the pool water.
- Vacuumed pools using manual or automatic vacuum systems.
- Maintained records related to water chemistry readings, pump run times.
- Requested and ordered pool cleaning and maintenance supplies and arranged for safe and proper storage.
- Documented work performed for specific customers for accurate billing and follow-up support.
Manager
SUBWAY®Restaurants
Phoenix, Arizona
07.2007 - 04.2013
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Pool Technician
Sun Patio and pools
Scottsdale, Arizona
03.2002 - 11.2007
- Installed new pool equipment such as pumps, filters, lights and ladders.
- Assisted customers in selecting appropriate pool supplies for their needs.
- Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
- Dismantled malfunctioning equipment for repair or replacement purposes.
- Assisted customers with questions regarding maintenance of their swimming pools.
- Installed new parts such as pumps, motors or timers when required.
Skills
- Chemical Handling
- Pump operation
- Equipment installations
- Safety Procedures
- Equipment Repairs
- Plumbing Repairs
- Hazardous Chemicals Handling
- Electrical Troubleshooting
- Pool Maintenance
- Customer Relations
- Heavy Equipment Repair
- Decision-Making
- Diagnostics and troubleshooting
- Quality Assurance
- Multitasking
- Professionalism
- Bilingual English/Spanish
Timeline
Lead Pool Technician
Blue Reef Pool services & Repair
04.2017 - Current
Pool Cleaner
P&A Pool Service
04.2013 - 11.2016
Manager
SUBWAY®Restaurants
07.2007 - 04.2013
Pool Technician
Sun Patio and pools
03.2002 - 11.2007