Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Motor Coach Bus Driver / TSI Certified Instructor
Road Runner Shuttle / VCTC , RATP DEV
Camarillo, California
05.2023 - Current
Participated in and attended meetings or seminars to obtain information for use in training programs
Trained newly hired top talent to fill key positions and maximize productivity.
Provided one-on-one coaching sessions to help individuals improve their skills.
Completed day-to-day duties accurately and efficiently.
Created and offered additional materials to enhance training.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
Communicated regularly with dispatch personnel via two-way radio systems.
Followed emergency procedures in case of accidents or other dangerous situations.
Drove specified routes in compliance with traffic regulations and time schedules.
Complied with local traffic regulations and safety requirements for bus operation.
Adhered to all traffic laws including speed limits, stop signs, signals.
Utilized lifts and ramps to help handicapped passengers board shuttles.
Reported delays or accidents.
Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
Resolved conflicts between passengers in a professional manner when necessary.
Inspected vehicles and checked gas, oil and water levels prior to departure.
Reported any mechanical problems or incidents that occurred during transit operations.
Assisted passengers with mobility devices in boarding and disembarking safely.
Maintained professional demeanor when dealing with difficult customers or situations.
Upheld strict DOT reporting records for trips, vehicles and notable incidents.
Made sure wheelchair lifts were functioning properly before each trip began.
Kept accurate logs of all deliveries and trips.
Completed appropriate inspection paperwork and reported results to supervisors.
Completed daily paperwork such as log books, maintenance reports, incident reports.
Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Truck Driver
Northridge Moving Systems / Atlas Van Lines
Oxnard, California
01.2021 - 03.2023
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Processed shipment documents neatly and efficiently for each load.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Worked well with dispatchers to communicate route and schedule changes.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Verified load against shipping papers to ensure accuracy of shipment.
Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Inspected truck for defects and safe operating condition before, during and after trips.
Transported goods to and from specified destinations in accordance with delivery schedules.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Truck Driver
Allstate Moving Systems / United Van Lines
Ventura, California
05.2018 - 12.2020
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Processed shipment documents neatly and efficiently for each load.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Worked well with dispatchers to communicate route and schedule changes.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Followed appropriate safety procedures for transporting hazardous materials when applicable.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Conducted daily DOT pre-trip inspections according to set checklist.
Verified load against shipping papers to ensure accuracy of shipment.
Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
Stayed informed regarding changes in transportation laws and regulations that could affect operations.
Inspected truck for defects and safe operating condition before, during and after trips.
Transported goods to and from specified destinations in accordance with delivery schedules.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Managed personal driving time according to Hours of Service regulations.
Communicated with dispatchers regarding pickup and delivery times.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Provided customer service by responding to inquiries about services offered or directions to destination locations.
Performed regular inspections and completed vehicle repairs.
Loaded and unloaded cargo using forklifts or other material handling equipment.
Obtained signatures needed to complete and process paperwork.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.