Summary
Overview
Work History
Education
Skills
Timeline
Generic

OMAR MAGANA TAPIA

Oxnard,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

7
7
years of professional experience

Work History

Motor Coach Bus Driver / TSI Certified Instructor

Road Runner Shuttle / VCTC , RATP DEV
Camarillo, California
05.2023 - Current
  • Participated in and attended meetings or seminars to obtain information for use in training programs
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided one-on-one coaching sessions to help individuals improve their skills.
  • Completed day-to-day duties accurately and efficiently.
  • Created and offered additional materials to enhance training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Followed emergency procedures in case of accidents or other dangerous situations.
  • Drove specified routes in compliance with traffic regulations and time schedules.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Adhered to all traffic laws including speed limits, stop signs, signals.
  • Utilized lifts and ramps to help handicapped passengers board shuttles.
  • Reported delays or accidents.
  • Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
  • Resolved conflicts between passengers in a professional manner when necessary.
  • Inspected vehicles and checked gas, oil and water levels prior to departure.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Assisted passengers with mobility devices in boarding and disembarking safely.
  • Maintained professional demeanor when dealing with difficult customers or situations.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.
  • Made sure wheelchair lifts were functioning properly before each trip began.
  • Kept accurate logs of all deliveries and trips.
  • Completed appropriate inspection paperwork and reported results to supervisors.
  • Completed daily paperwork such as log books, maintenance reports, incident reports.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.

Truck Driver

Northridge Moving Systems / Atlas Van Lines
Oxnard, California
01.2021 - 03.2023
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Processed shipment documents neatly and efficiently for each load.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.

Truck Driver

Allstate Moving Systems / United Van Lines
Ventura, California
05.2018 - 12.2020
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Processed shipment documents neatly and efficiently for each load.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Managed personal driving time according to Hours of Service regulations.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Performed regular inspections and completed vehicle repairs.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Obtained signatures needed to complete and process paperwork.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.

Education

TSI Certification -

TSI Instructors Course
Oxnard, California
11-2024

Tanker Endorsement -

Driving-Test.org(online)
(Online)
04-2024

Doubles Endorsement -

Driving-Test.org(online)
(Online)
04-2024

High School Diploma -

Oxnard High School
Oxnard, California
06-2000

Skills

  • Customer service
  • Safety inspections
  • Route management
  • Employee training
  • Problem solving
  • Record keeping
  • Team collaboration
  • Course evaluation
  • Teaching strategies
  • Learning styles
  • Reliability
  • Problem-solving aptitude
  • Teamwork
  • Bilingual instruction
  • Time management abilities
  • Safety procedures
  • Problem-solving abilities
  • Team building
  • Documentation and reporting

bilingual speak English in Spanish

Timeline

Motor Coach Bus Driver / TSI Certified Instructor

Road Runner Shuttle / VCTC , RATP DEV
05.2023 - Current

Truck Driver

Northridge Moving Systems / Atlas Van Lines
01.2021 - 03.2023

Truck Driver

Allstate Moving Systems / United Van Lines
05.2018 - 12.2020

TSI Certification -

TSI Instructors Course

Tanker Endorsement -

Driving-Test.org(online)

Doubles Endorsement -

Driving-Test.org(online)

High School Diploma -

Oxnard High School
OMAR MAGANA TAPIA