Omar Marquez
Indio,CA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
18
18
years of professional experience
Work History
Stewarding Manager
The Westin Rancho Mirage
01.2023 - 06.2025
- Monitored food preparation, production and plating for quality control
- Directed activities of team of skilled kitchen workers preparing and serving meals
- Controlled food costs and managed inventory
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Set and oversaw weekly and special event menu plans
- Cut spending through effective inventory management and supply sourcing
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Streamlined inventory management system, resulting in reduced waste and cost savings.
Housekeeping Supervisor
The Westin Rancho Mirage
08.2022 - 01.2023
- Communicated repair needs to maintenance staff
- Worked with front desk to respond promptly to all guest requests
- Evaluated employee performance and developed improvement plans
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Increased employee performance through effective supervision and training
- Coordinate, supervise, educate, and train staff on current safety-related areas of the hotel (inspections, policies, etc.)
- Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel
- Trained and mentored all new personnel to maximize quality of service and performance.
Housekeeping Supervisor
La Quinta Resort & Club
09.2021 - 08.2022
- In charge of monitoring housekeeping staff in the resort
- Maintaining stocks, ordering cleaning products, supervising housekeepers, scheduling shifts, training new employees and taking corrective actions when necessary.
Warehouse Technician
Swisstrax Modular Flooring
03.2018 - 05.2020
- Manage receiving activity to ensure on time delivery, release carrier equipment to avoid dentation, monitor yard management
- Manage inventory processing to ensure product availability for timely costumer shipment.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Adhered to safety guidelines consistently, reducing workplace accidents significantly.
Recreations Manager
Wyndham Vacation Ownership
12.2011 - 03.2018
- In charge of making schedules, overseeing lifeguards and pool attendants, ensuring all daily tasks are completed and employees are working in a time efficient manner
- Conducting monthly routine trainings on all staff consisting of proper safety etiquette.
- Fostered a positive work environment through effective communication and team building initiatives among staff members.
Lifeguard Supervisor
Wyndham Vacation Ownership
06.2008 - 12.2011
- Responsibilities ranging from ensuring workplace is free of hazards and guest safety and security is the upmost priority.
- Improved staff performance through regular training sessions and skill assessments.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
- Increased guest satisfaction by fostering a welcoming environment and addressing concerns professionally.
AUTOMOTIVE ASSISTANT
U-SAVE AUTO GLASS
09.2007 - 05.2008
Education
Program Certification Emerging Leaders Program -
College of The Desert Palm Desert
04.2023
Associates Degree - Respiratory Therapy
Platt College
01.2020
Some College (No Degree) - General Education
College of The Desert
Palm Desert, CA2009
High School Diploma -
Indio High School
06.2008
Skills
- Project Management
- Onboarding and Orientation
- Team Leadership
- Scheduling and Coordinating
- Recruitment and Hiring
- Training and Development
- Budget Management
- Verbal and Written Communication
- Teamwork and Collaboration
- Issue and Conflict Resolution
- Customer Relationship Management
- Department Coordination
- Employee Coaching and Motivation
- Sanitation standards
- Health and safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Stewarding Manager
The Westin Rancho Mirage
01.2023 - 06.2025
Housekeeping Supervisor
The Westin Rancho Mirage
08.2022 - 01.2023
Housekeeping Supervisor
La Quinta Resort & Club
09.2021 - 08.2022
Warehouse Technician
Swisstrax Modular Flooring
03.2018 - 05.2020
Recreations Manager
Wyndham Vacation Ownership
12.2011 - 03.2018
Lifeguard Supervisor
Wyndham Vacation Ownership
06.2008 - 12.2011
AUTOMOTIVE ASSISTANT
U-SAVE AUTO GLASS
09.2007 - 05.2008
Program Certification Emerging Leaders Program -
College of The Desert Palm Desert
Associates Degree - Respiratory Therapy
Platt College
Some College (No Degree) - General Education
College of The Desert
High School Diploma -
Indio High School
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