Omar Marshall-Dekeyser
Harrisburg,PA
Summary
Versatile professional with a solid background in security and customer service, adept at resolving disputes and ensuring compliance. Strong numerical skills and attention to detail consistently lead to accurate financial transactions and enhanced guest experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armed Officer
Elite Police Protection & Investigations
Baltimore, MD
12.2025 - Current
- Conducted regular patrols to proactively identify and mitigate security threats.
- Monitored premises to maintain safety and security of personnel and property.
- Collaborated with law enforcement to report incidents and collect vital intelligence.
Postmates Fleet Driver
Postmates
Baltimore, MD
12.2025 - Current
- Delivered food and essentials to customers efficiently and accurately.
- Navigated routes using GPS for timely deliveries.
- Communicated with customers regarding order status and delivery updates.
Ticket Writer
Caesars Sportsbook
Baltimore, MD
09.2023 - 02.2024
- Processed high-volume bets, ensuring accuracy and efficiency in a fast-paced environment.
- Boosted customer satisfaction through clear explanations of betting options.
- Maintained error-free ticket transactions using strong numerical skills.
- Resolved customer inquiries promptly, contributing to improved overall service.
Table Games Dealer
Live Casino & Hotel
Hanover, Md
06.2023 - 09.2023
- Facilitate table games, ensuring fair play and compliance with regulations.
- Enhanced guest satisfaction through attentive service and clear communication.
- Utilized mathematical skills to accurately calculate payouts.
- Resolved player disputes efficiently, maintaining a positive gaming atmosphere.
Table Games Dealer
Horseshoe
Baltimore
01.2023 - 07.2023
- Facilitated table games, ensuring compliance and enhancing guest experience.
- Managed cash transactions accurately, maintaining financial integrity.
- Resolved player disputes swiftly, fostering a positive gaming atmosphere.
Bouncer
Table 9 Nairobys Strip Club
Harrisburg, Pa
09.2022 - 01.2023
- Ensured patron safety and compliance with club policies, resolving conflicts effectively.
- Reduced incidents by maintaining a secure environment through vigilant monitoring.
- Collaborated with team to manage crowd control, enhancing overall customer experience.
- Utilized strong communication skills to de-escalate tense situations.
Supervisor
Nyrees Restaurant and Lounge
Harrisburg, PA
12.2021 - 08.2022
- Assisted in overseeing daily operations, enhancing team efficiency and resolving conflicts.
- Implemented strategies that increased team productivity leading to improved project outcomes.
- Overview of staff, training, and cash register.
- Analyzed performance metrics to identify areas for improvement, resulting in optimized processes.
Picker
Amazon
Baltimore, MD
06.2020 - 11.2020
- Selected items efficiently from shelves using handheld scanners.
- Packaged products accurately for shipment to customers.
- Maintained organization of inventory in designated storage areas.
Education
Highschool -
Baltimore Polytechn
Baltimore06-2019
Bachelor of Science - Criminal Justice (Crime Scene Investigation)
Liberty University
Lynchburg, VA05-2026
Bachelor of Science - Music
Full Sail University
Winter Park, FL05-2026
Bachelor of Arts - Businesses As
Bowie State University
Bowie, MDSkills
- Basketball
- Production/Engineering
- Surveillance monitoring
- Incident reporting
- Cash handling
- Time management
- Conflict resolution
Certification
- Security Guard Card(ITP)
- Firearms Licenses (PA)(MD)
- Training(Non Lethal)(USCCA)
Timeline
Armed Officer
Elite Police Protection & Investigations
12.2025 - Current
Postmates Fleet Driver
Postmates
12.2025 - Current
Ticket Writer
Caesars Sportsbook
09.2023 - 02.2024
Table Games Dealer
Live Casino & Hotel
06.2023 - 09.2023
Table Games Dealer
Horseshoe
01.2023 - 07.2023
Bouncer
Table 9 Nairobys Strip Club
09.2022 - 01.2023
Supervisor
Nyrees Restaurant and Lounge
12.2021 - 08.2022
Picker
Amazon
06.2020 - 11.2020
Highschool -
Baltimore Polytechn
Bachelor of Science - Criminal Justice (Crime Scene Investigation)
Liberty University
Bachelor of Science - Music
Full Sail University
Bachelor of Arts - Businesses As
Bowie State University