Omar McDonald
California,MD
Summary
With a criminal justice background and over 8 years of working experience that consist of mostly of being apart of a team and being of service to others, Omar is a strong candidate for any job that requires selflessness, integrity, and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Abacus Corporation
Baltimore, Maryland
01.2025 - Current
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Responded to alarms and investigated disturbances promptly and effectively.
- Monitored CCTV systems to ensure safety and security of premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Utilized two-way radios and other communication devices for effective team coordination.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Conducted safety/transportation audits to insure data entry for commercial vehicles entering/exiting the property were accurate while minimizing potential safety hazards
Retail Associate
Old Navy, Gap
California, MD
06.2024 - 01.2025
- Greeted customers while using product knowledge to suggest items to match client needs
- Unloaded incoming trucks containing company products and efficiently organized merchandise stations to meet the expectations of management and the customers
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
Remodel Associate (Temporary)
Walmart
California, MD
12.2023 - 06.2024
- Demonstrated versatility by adapting quickly to new planograms and layouts, ensuring accurate implementation of changes.
- Utilized problem-solving skills to address unforeseen challenges during the remodeling process, ensuring minimal impact on store operations and customer satisfaction.
- Participated in ongoing training opportunities provided by the company, refining skills necessary for successful execution of future remodeling projects.
- Optimized space utilization by assembling and disassembling display fixtures as needed during remodel projects.
Security Specialist
First Coast Security
Lusby, MD
05.2023 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Patrolled and monitored premises in company vehicle and by foot.
- Enhanced event security by planning and executing detailed protective strategies tailored to specific situations and potential risks.
Warehouse Specialist
BAE Systems
California, MD
05.2022 - 06.2023
- Supported office efficiency by performing clerical tasks such as photocopying, scanning, and faxing documents.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Actively participated in continuous improvement initiatives, identifying areas for potential enhancement and implementing changes as needed.
- Acted as a liaison between the warehouse team and customer service department to resolve any order-related issues or discrepancies quickly.
- Performed data entry from paper documents, emails, spreadsheets and other sources into computer systems.
- Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
- Managed hazardous waste disposal according to established protocols.
Customer Service Clerk
Harris Teeter
California, MD
01.2022 - 07.2022
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
- Collaborated with team members to develop new strategies for handling complex customer situations.
- Exceeded performance metrics consistently, setting an example for fellow team members in terms of productivity and quality of work.
- Educated customers on best-fit selections by listening to personal desires and purchase limitations.
- Reviewed and updated account information in company computer system.
Cashier
Naval Exchange
Patuxent River, MD
06.2020 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Team Associate
Sheetz
Lexington Park, MD
04.2018 - 06.2020
- Unloading and sorting materials, stocking display areas
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
Education
HS Diploma - Criminal Justice
Great Mills High School
01.2018
Skills
- Microsoft Office
- Conflict resolution
- Surveillance monitoring
- Access control
- Customer Service
- Office Administration
- Data Entry
Certification
- Secret Clearance
- Active TWIC Card
- Active Guard Card (MD)
Timeline
Unarmed Security Officer
Abacus Corporation
01.2025 - Current
Retail Associate
Old Navy, Gap
06.2024 - 01.2025
Remodel Associate (Temporary)
Walmart
12.2023 - 06.2024
Security Specialist
First Coast Security
05.2023 - 12.2023
Warehouse Specialist
BAE Systems
05.2022 - 06.2023
Customer Service Clerk
Harris Teeter
01.2022 - 07.2022
Cashier
Naval Exchange
06.2020 - 12.2021
Team Associate
Sheetz
04.2018 - 06.2020
HS Diploma - Criminal Justice
Great Mills High School
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