Omar McIntosh
Management
Brooklyn,NY
Summary
To secure a position with a challenging corporation/organization that will utilize my skills and experiences. I am a sincere, loyal and dedicated individual with a great ambition to learn something new every day. Although I have great experience in the retail and customer service industry, I love to learn and am willing and able to take on any challenges. I get along great with others and enjoy working with different people. I am searching for a position where I can further improve the skills I Have now. Qualification: Hardworking, willing to learn, open-minded and accepting of constructive criticism Specialized in providing excellent customer service Enjoy contributing to a team and creating a positive working environment Punctual, reliable and Very detail oriented
Overview
33
33
years of professional experience
1
1
Certification
Work History
Specialists
Bob’s Discount Furniture
10.2018 - Current
- Greet and engage customers, uncovering their home furnishing need and helping them make their design vision becomes a reality
- Provide world class customer service and offer customer an unforgettable shopping experience
- Build rapport with clients, earning their business through my ability to demonstrate exceptional product knowledge and strong interpersonal skills and excellent listening skills
- Develop and maintain a customer base through networking and client fallow up to ensure customer satisfaction before and after the sale.
Stewarding Supervisor
The Westin Peachtree Plaza Hotel
04.2013 - 12.2017
- Manage and provide assistance to the VIP customers
- Handle all high-end customers by making sure all their tables and food are set for events
- Coordinate all the activities for Stewarding focused on improving the ESS score
Operations Manager
Party
10.2006 - 12.2017
- Inventory management – including counts, ordering, maintaining, receiving, returning, tracking and securing equipment
- Supplies Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the store merchandising standards, and the safety and security requirements in the store
- Professional level of communication to the peers and management,
- Work in a fast-paced team environment
- Prepare bank deposits and Balance cash drawer.
Assistant Manager
Duane Reade
02.2011 - 12.2012
- Managed Cash, inventory, safety, customer service and entire staff
- Lead by example to ensure the entire staff is providing superior customer service
- Motivate and lead others to perform a variety of tasks.
Operations Manager
Circuit City
12.2000 - 03.2009
- Promoted from Warehouse Attendant to Warehouse Supervisor after 2 years.
Assistant Operations Manager
Managed Circuit
01.2006 - 01.2009
- Accountable for the daily budget and reconciliation of the store inventory on daily and monthly
- Responsible for the staffing, scheduling, and training of new employees
- Calculating and securing the stores cash and daily balances.
Education
Associates Degree - Business Management
Interboro Institute
2006
No Degree -
Medgar Evers College City University of New York
Brooklyn, NYCertification
Heartsaver First Aid CPR AED
Timeline
Specialists
Bob’s Discount Furniture
10.2018 - Current
Stewarding Supervisor
The Westin Peachtree Plaza Hotel
04.2013 - 12.2017
Assistant Manager
Duane Reade
02.2011 - 12.2012
Operations Manager
Party
10.2006 - 12.2017
Assistant Operations Manager
Managed Circuit
01.2006 - 01.2009
Operations Manager
Circuit City
12.2000 - 03.2009
Associates Degree - Business Management
Interboro Institute
No Degree -
Medgar Evers College City University of New York
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