Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Omar Mckelley

Buffalo,NY

Summary

Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Jim Steakout
Buffalo, NY
07.2024 - Current
  • Supervised daily operations to ensure smooth workflow and team coordination.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Team Member

Bagel Jay's/Brugger's Bagels
Buffalo, New York
09.2022 - 12.2024
  • Maintained cleanliness and organization of the kitchen and dining area.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to ensure timely service during peak hours.
  • Trained new staff on operational procedures and customer service standards.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

Bachelor of Accounting - Accounting

Daemen University
Amherst, NY
06-2026

High School Diploma -

Charter School For Applied Technology
Buffalo, NY
05-2022

Skills

  • Financial analysis
  • Microsoft Excel
  • Accounting software
  • Regulatory compliance
  • Customer service
  • Team building
  • Problem solving
  • Time management

Certification

  • Vita Certified

References

References available upon request.

Timeline

Shift Leader

Jim Steakout
07.2024 - Current

Team Member

Bagel Jay's/Brugger's Bagels
09.2022 - 12.2024

Bachelor of Accounting - Accounting

Daemen University

High School Diploma -

Charter School For Applied Technology

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